Silver State Carpet Cleaning IT'S A SCAM Las Vegas, Nevada

Silver State tried the exact same thing today with my sister and I was right here, the carpeting was put in 8 months ago - BRAND NEW... We wanted the $59.00 special since it had been cleaned 2 - 3 months ago.  They come in and estimate $341.00 for the 4 rooms...  Unbelievable.  Then when my sister told them to leave they stood in the house arguing with her for ten minutes.  Do not do business with Silver State Carpeting EVER.

RIPOFF REPORT REBUTAL SILVER STATE CARPET CARE DO NOT BELIEVE ANYTHING THE CUSTOMER MAY TELL YOUWHEN A POTENTIONAL CUSTOMER CALLS THE OFFICE AND ASKS US IF WE HAVE ANY SPECIALS FOR CARPET CLEANNING? THAT IS WHAT THEY ARE GIVEN. SPEACIALS ARE STRICKLEY FOR STEAM CLEANNING. ALL OF OUR ADS,COUPONS, AND FLYERS STATE STEAM CLEANNING. STEAM CLEANNING IS A HEAVEY DUTY PIECE OF EQUIPMENT THAT USES HOT WATER A COLOR BRIGHTENER AND A DEORDERIZER. WHEN AN APPOINTMENT IS MADE WE ASK THE FOLLOWING QUESTIONS: 1IS THE CARPET IN GOOD CONDITION? 2DO YOU HAVE ANY DEEP STAINS OR SPOTS? 3DO YOU HAVE ANY PET STAINS (ACCIDENTS HAPPEN) 4DO YOU HAVE ANY SMALL CHILDREN AND OR BABIES THAT COULD HAVE POSSIBLY DROPPED MILK OR JUICE ETC (ONCE AGAIN ACCIDENTS HAPPEN) THE POTENTIONAL CUSTOMER ANSWERS THE QUESTIONS, HONESTLY ABOUT THE CONDITION OF THEIR CARPETS THEY WOULD NEVER BE ABLE TO USE THE TERMS SCAM. BAIT AND SWITCH, MISLEADING OR ANY OTHER DEROGRATORY STATEMENTS. THE ESTIMATE OVER THE PHONES ARE JUST AN ESTIMATE. IF THE CUSTOMERS ARE TRUTHFUL AND HONEST WHEN MAKING AN APPOITMENT, THEN WHEN THE SKILLED TECHNICIAN ARRIVES TO COMPLETE THE JOB. TRAFFIC AREA MEANS TRAFFIC AREAS, SPOTS MEAN SPOTS, DEEP STAINS MEAN DEEP STAINS. YOU SIMPLY CANNOT GET OUT BLOOD, PET STAINS, OIL, GREASE,WINE, OR EVEN COFFEE WITH STEAM CLEANNING.. WHEN A TECHNICIAN TELLS THE CUSTOMER AND DOES A TEST SPOT OF THE CARPET HE GOES BY WHAT THE CUSTOMER HAS TOLD THE ASSISATANT AT OFFICE. IF THE CARPETS ARE NOT IN THE CONDITION THAT WAS TOLD OVER THE PHONE IS WHEN THE CUSTOMER HAS TO MAKE THE RIGHT DISCISSION WEATHER THEY WANT THE CARPETS CLEANNED PERFECTLY AND WILL BE PLEASED WITH THE RESULTS. AFTER THE JOB IS COMPLETED THE CUSTOMER WILL BE SATISFIED. IF THE SKILLED TECHNICIAN DOES A TEST SPOT ON THE CARPETS AND SUGGESTS THAT IT NEEDS PRECONDITIONNING, AND OR ANY OTHER CHEMICALS TO GET ALL THE TRAFFIC AREAS, SPOTS, DEEP STAINS,AND OR ANY PET STAINS(WHICH NEEDS TO BE SANITIZED). THEN THE CARPETS NEED TO BE SEALED WITH A PROTECTOR. ONCE THE CARPETS HAVE BEEN RESTORED TO THEIR BEAUTIFUL CONDITION. THEN A ROUTINE MAINTENCE OF EVERY 6 TO 8 MONTHS A SIMPLE STEAM CLEANNING WILL DO THE JOB. PLEASE BE HONEST WHEN CALLING FOR AN ESTIMATE..THEN ALL WILL BE SATISFIED. I FEEL THAT SILVER STATE CARPET CARE IS A UPSTANDING BUSINESS IN LAS VEGAS AND WILL CONTINUE TO DO BUSINESS FOR THE YEARS TO COME..