Complaint Review: Skinnoir & Eyenoir - Internet
- Skinnoir & Eyenoir Internet USA
- Phone: 888 646 6926
- Web: www.skinnoir.com
- Category: Beauty Salons
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You order a trial for 4.95 and 5.95 and then in 14 days they charge your card 89.95 and 85.95 without your permission. I ordered on 8/6/16 and was charged on 8/20/16. I immediately called my bank to file a dispute, cancelled my card and immediately called Customer Service at the company. There was no documentation in the shipment indicating this, and I didn't see any area in the order indicating this. I spoke with Angela at Skinnoir, her identification number is 1458367, she informed me I had 15 days to cancel.
I was within that timeframe. I wanted to cancel and return my trial. She refused. I demanded to speak with a manager, Madison was the manager. She informed me I had 14 days and that was yesterday. Two different people, two different days. I informed them I was recording the call, disputed it with my bank and did not want their product. She said she couldn't do anything as I have disputed already. Don't order any product that charges you for shipping because they continue to charge you.
This report was posted on Ripoff Report on 08/20/2016 06:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/skinnoir-eyenoir/internet/skinnoir-eyenoir-internet-1323649. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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