Complaint Review: SkinNoir - Santa Ana California
- SkinNoir Santa Ana, California USA
- Phone: 8886467202
- Web: cs@tryeyenoir.com
- Category: Alternative Health
SkinNoir EyeNoir Hidden charges to credit card Santa Ana California
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I sent for tial samples of two facial products from an online ad that I had seen numerous times in different locations on the internet. I received my products and I thought that was the end of it until I received my credit card statement and it showed the charges for my trial products and an additional $89.95 for more products. When I called customer service they told me that I had not read the fine print and because I did not call within 14 days of receiving my products to cancel my trial I was now being charged the full price for the product and would continue to be charged this each month. I asked to cancel the order and the customer service rep immediately offered me a discount of 50% and then 75% once I refused the 50%. I asked to cancel it all at which time the rep gave me my cancellation confirmation numbers, but told me I was still responsible for the $89.95 charge. I told him I was going to dispute the charge and he told me to have a nice evening and hung up.
This report was posted on Ripoff Report on 08/08/2016 05:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/skinnoir/santa-ana-california-92799/skinnoir-eyenoir-hidden-charges-to-credit-card-santa-ana-california-1321402. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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