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Report: #503497

Complaint Review: Software - HQ.net - Internet Florida

  • Submitted:
  • Updated:
  • Reported By: nm88220 — carlsbad New Mexico USA
  • Author Not Confirmed What's this?
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  • Software - HQ.net www.software-hq.net Internet, Florida United States of America

Software - HQ.net software-hq i did a search on avast virus software and it took me to their site and i entered my info for a yearly subscription for 19.99 on debit card. I only received a free version and was charged 52.80. Internet, Florida

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I was looking for virus software on internet and did a search on avast. I was directed to a site thta I thought was avast and entered billing info for a yearly subscription. I downloaded the instructions on the site and found that I received only a free version. i checked my bank account and noticed a $52.80 charge on my debit card from  SOFTWARE-HQ.NET 800-784-3167 FL THIS WAS ON 9/29/09.


  I called the billing number on Friday 10/02/09 and spoke to someone. They could not find my email and asked for the card number. The person asked for credit card  info ( the last six digits) and I mistakenly gave 4 digits which is customary. This person muttered (Go_dam_ )and said" you aren't a very intelligent man are you" and hung up. I was out of town so when I got back home at 3:40 their time i reached a recording saying it was after hours. Then I went to email provided, sent an email and it was returned undeliverable.


 


 

This report was posted on Ripoff Report on 10/02/2009 07:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/software-hqnet/internet-florida-/software-hqnet-software-hq-i-did-a-search-on-avast-virus-software-and-it-took-me-to-the-503497. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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