Spectrum Internet Sales reps and Supervisors I was called for free trail services with there tv and internet and Then was told I had to go online and sign up and I could not and there for To my amazement I was billed for the services they claimed were free and It was up to me to Cancel Riverview Florida

Hello I was called by a sales rep for a free trial of TV and Internet and that All I had to do to confirm this and use the downloadable app was sign in and I would try it for free, .Now I did try to get said free trial and it didn't work and to my amazement I was sent a bill for the sumscription of this trial package which I could not try and explained that to the sales rep and he also agreed that It maybe cause I wasn't using there equipment and that I wan't going to be billed for any,. but Here I am explaning this trap cause I was not only billed but not given any refund other then they claiming I was lying and I did try and excepted that offer, I was very upset with the person calling me a lier and then I call there supervisor which in turn only offered me credit for my troubles, is this some kind of get me money scam or what cause I didn't get a refund even though I called ahead  before they were going to take my online payment which is directly from my Chase Banking  Visa Depit card. I agrued with them online and by phone but only offered and credit for taking my money and ripping me off.