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Report: #1214368

Complaint Review: sprint - Nationwide

  • Submitted:
  • Updated:
  • Reported By: John — Philadelphia Pennsylvania USA
  • Author Confirmed What's this?
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  • sprint Nationwide USA

sprint Sprint will take your trade in device(s) and will never give you the credit if you will not like their service within 14 days!!! Philadelphia Nationwide

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I was with tmobile I decided to try sprint thinking that they have better service. I traded in my tmobile devices with sprint and they offered $200.00 minimum per divice which was ok with me. MISTAKE!!! After 7 days I decided  Sprint sucks big time and returned their devices and wanted to get my tmobile devices back. Rep says they dont have it since they shipped out to their warehouse. I was advised that I would get my money instead of my devices. I said fine. After 2 billing cycles they senT me a bill for $2500.00. WHAT!!! YOU OWE ME MONEY AND SENDING ME A BILL FOR 2.5K? NO NO NO. So, I called them ... BLA BLA BLA Sorry, we will fix it, wait another billing cycle, and more BLA BLA BLA... Another billing cycle went by and they sent me $300 in a mail ( it suppose to be $600.00.) I called them again, now they saying if my account is not active they won`t pay for trade in device. WHAT??? I called a different rep and she says OK we will give you another $142.00 but they would keep the rest for the activation fees. WHAT???? I did not activate anything with you and if I did activate, it was the service which was returned within 7 days because your service sucks big time. Long story short, I have been calling them for almost 3 months now spending 2hrs for each call ( they will put you on hold for a longggggg time) instead of taking care of my more important problems in my life. PEOPLE, STAY AWAY FROM SPRINT!!! THEY HAVE BAD SERVICE, REPS AND HORRIBLE BILLING WHICH MAY RUIN YOUR CREDIT. THEY WILL TAKE YOUR MONEY FOR THE WORST SERVICE IN THE MARKET. THEIR BUYBACK PROGRAM IS A BIG SCHEME TO STEAL YOUR MONEY. THEIR PLAN IS TO MAKE YOU STAY BECAUSE OF THE MONEY THAT YOU WILL LOSE. IF YOU SEE THAT YELLOW LETTERS OF SPRINT IN THE SHOPING CENTERS JUST AVOID IT. THANKS FOR READING!

This report was posted on Ripoff Report on 03/09/2015 10:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sprint/nationwide/sprint-sprint-will-take-your-trade-in-devices-and-will-never-give-you-the-credit-if-you-1214368. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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