Ripoff Report Needs Your Help!
Report: #1516363

Complaint Review: Sprint With TMobile -

  • Submitted:
  • Updated:
  • Reported By: Brianna — United States
  • Author Confirmed What's this?
  • Why?
  • Sprint With TMobile United States

Sprint With TMobile Cancel Service

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I have been a loyal on time paying customer with sprint for over 20yrs. In 2021 I called multiple time begging and pleading with help on lowering my bill. Covid really took a toll on all of us and I could not afford the 380/mo phone bill. They could not assist me with lowering the bill. I then went seeking quotes from other companies. ATT was able to meet my price range.

In October I called sprint told them the price that was offered to me to see if they can price match. They informed me they could not match that rate. I then ask if I switch providers, keep my phone numbers, and return sprint their phones how much it would cost me. The associate then told me that it would not cost me anything and that I could return the phones since they were under lease.

The associate told me I would just return the phones at a local store. I went to return phones and the associate told me that I would not be able to return the phones due to them being installments. I informed her of the conversation and she told me I need to call sprint for resolution. I called sprint to tell them and they said I could not return.

I asked for supervisor and explain all the convos he came up with the resolution to allow me to return the phone and would send me a return kit. It took me 2 months and multiple calls to receive the kits. I returned the phones and still was bill over 1k for installment and cancellation fees on the phones. I just spent 2 hrs on the phone with sprint and they are telling its nothing they can do and have sent my balance to collections. 

This report was posted on Ripoff Report on 02/24/2022 02:43 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

Segment Now