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Report: #618170

Complaint Review: swipebids.com - Internet

  • Submitted:
  • Updated:
  • Reported By: madashell — Sandusky Ohio United States of America
  • Author Not Confirmed What's this?
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  • swipebids.com Internet United States of America

swipebids.com Charged my credit card and would not refund the same day. Internet

*UPDATE Employee: Swipebids

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I found this site and it did look interesting.  I then went to register and nowhere did it say it would cost $150.00 until after I was done. I thought I had clicked to not allow the purchase but it came back with $50.00 membership and $150.00 for bids.

Since I had already gone this far I tried to win  a few items of which were bid cards.  I easily won those which were anywhere for $1.00 to 49.00.  I don't remember choosing a $49.00 bid as I was still trying to learn what they did and how.

Once I won(Really?) the bid cards I went to start bidding. This was at 9:30am.  I tried for a while but figured I would try back later when I had more time and it might be less busy.

At 4:30 in the afternoon I started to receive emails every 3 minutes from them Congratulating me on receiving a Bronze star. After 4 hours of this I went back on the site  and opened a chat window.  They asked for my account info which I gave them.

Then I explained my situation about the emails.  I waited for a few minutes and with no response I chatted that I wanted to cancel my account and wanted a refund.

They immediately responded to ignore the email.   And then they cam back and without any questions or effort to save my account, they canceled it and stated that I would not get my money back.

After this series of events I came to ripoff reports and found that they were reported here.  So much for Penny auctions.

Don't even think about registering here.  I also now have to cancel my email and start a new one.


This report was posted on Ripoff Report on 06/27/2010 06:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/swipebidscom/internet/swipebidscom-charged-my-credit-card-and-would-not-refund-the-same-day-internet-618170. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Swipebids

AUTHOR: SwipeBids - (USA)

POSTED: Tuesday, August 31, 2010

Good Afternoon Madashell,

My name is Jennifer and I am the Head of Customer Service for Swipebids. I have read through your post and I see your concern, I sincerely apologize for the excessive emails as there may have been a glitch at the time. I would gladly assist in your concern regarding a refund, please contact me personally at jennifer@swipebids.com, please include your first/last name, user name, email linked to your account, brief description as well as the link connected to this post. I look forward to hearing from you as I ensure you will receive a positive resolution to your concern.

Regards,



Jennifer
Head of Customer Service



Our Winners: http://www.swipebids.com/all_past_winning_auction.php
Our World Vision Charity: http://www.swipebids.com/world_vision_charity.php
Our Customer Service Page: http://www.swipebids.com/contact.php




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