Complaint Review: Tejas Thump Cycles - Meadow Texas
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- Author Confirmed
- Tejas Thump Cycles 1001 Lubbock Rd Meadow, Texas U.S.A.
- Phone: 806-539-0187
- Web:
- Category: Motorcycles
Tejs Thump Cycle's Took My money and did not deliver order Meadow Texas
*REBUTTAL Owner of company: We appreciate your patience during this difficult time.
Show customers why they should trust your business over your competitors...
I Put in an order with ( TEJAS THUMP CYCLE'S ) on april 2, 2008 It is now June 6, 2008 and still no order. I have tried numorus time's to contact them by phone and e-mail . Can't get them on the phone and no response back from any e-mail sent. They have $215.00 of my money and all I want is either my money back or my order not to much to ask for. So now I'm under the impression that they are stealing from me because of there lack of response.
Stroker
Gold Bar, Washington
U.S.A.
This report was posted on Ripoff Report on 06/06/2008 12:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tejas-thump-cycles/meadow-texas-79345/tejs-thump-cycles-took-my-money-and-did-not-deliver-order-meadow-texas-337777. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
We appreciate your patience during this difficult time.
AUTHOR: Ryan - (U.S.A.)
SUBMITTED: Friday, August 22, 2008
We appreciate your patience, and we appologize for the inconvenience we have caused. This was my father's company, and he passed away May 28th. We have since taken over, and of course there were tons of orders in processing when this happened, and we did the best we could to complete the orders correctly, and obviously made quite a few errors, but we have offered refunds to those who were upset and are doing everything we can to keep everyone happy. We have since hired new management and are just weeks from launching the new site. Again, we applogize for any inconvenience we have caused you, as we strive to keep every one of our customers happy and would appreciate you giving us a chance to redeem ourselves. Have a great day.
Also, if you still have not recieved either your order or your money, please contact us at thumper@tejasthumpcycles.com, and we will promptly respond.
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