Complaint Review: Think Green PC - Internet
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- Author Not Confirmed
- Think Green PC Internet USA
- Phone: 859-292-0603
- Web: http://thinkgreenpc.com/
- Category: Computer Service & Repair
Think Green PC will not respond to my requests for them to honor the 2 yr replacement warranty when I purchased a laptop through Think Green PC Kentucky Internet
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New Egg and Think Green PC will not repair/replace the laptop I purchased. I returned my laptop January 2016.
I purchased the laptop from Think Green PC through the New Egg website December 12, 2014. I also purchased a 2 year extended replacement plan at the time I purchased the laptop.
The laptop would not boot up so I contacted the extended replacement company & shipped the laptop to them late January 2016 & UPS tracking shows they received it several days later. The extended replacement company has never responded to my emails requesting the status of my laptop.
I did have one rep from New Egg try to help me, but after I emailed him a copy of the UPS shipping receipt, he will not respond to any more of my emails.
I have emailed New Egg's & Think Green PC's online customer service, yet neither has responded to my emails. Between New Egg, Think Green PC & the extended replacement plan company, I have paid them $700 for the laptop & extended warranty.
The extended replacement company has my laptop and won't respond to me. New Egg & Think Green PC have not been any help to me trying to repair or replace the laptop. I am out $700 and they have my laptop.
This report was posted on Ripoff Report on 05/02/2016 07:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/think-green-pc/internet/think-green-pc-will-not-respond-to-my-requests-for-them-to-honor-the-2-yr-replacement-war-1303234. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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