ThredUP They stole the clothes off my back! internet

DECEPTIVE PRACTICES! They require payment for return, prior to shipment, only to be robbed of the items sent in (when return is not purchased PRIOR TO shipment). DECEPTIVE.

I reviewed the website and have made a purchase. I was totally satisfied with my purchase. So I decided to try out the ThredUp "cleanout bag" service. I sent 32 pieces of high quality used clothing, which I first referenced through their "calculator" and meticulously sorted and packed. By the time they processed that first bag, a second was already shipped to them containing 27 pieces of clothing.

They processed that first bag and ACCEPTED ONLY 7 PIECES! AND they paid FAR LESS than the "calculator" amounts that I documented on a contact sheet of photos, before shipping them. My estimate for the first bag was $50 - $200, based on the calculator and all 32 pieces. I received $11.68. OUCH! I JUST RECEIVED the "offer" for that second bag... and THEY ACCEPTED ONLY 1 PIECE of clothing for 90 cents! I also have a contact sheet with "calculator" amounts for that bag.

They require you to pay $10 IN ADVANCE per bag, to somehow predict that they are not going to accept all of those clothes, if you want them back! That is a DIRTY PRACTICE! THIS IS A VERY SHADY BUSINESS PRACTICE!

Returns should be offered AFTER processing. They STOLE my clothes! I am extremely disappointed and will not do business nor refer others to their site again. The final third bag will not be sent back to ThredUp. I won't have them STEAL from me any further!

I would like replacement or return! I would settle for a few extra dollars, but there is NOTHING that will make me or my social circle ever frequent the business again. I will likely see nothing from ThredUP, as I've seen in the reviews already posted by others in the same predicament. I DID notice that customers, who PRE-PAY for the returns, have far more items "accepted" and receive higher payouts. It looks VERY shady! It appears EXTREMELY DECEPTIVE.