Complaint Review: Transcendent One - Carlsbad California
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- Author Not Confirmed
- Transcendent One 2011 Palomar Airport Rd. Suite 110 Carlsbad, California United States of America
- Phone: 760 707 5335
- Web: http://www.transcendentone.com/
- Category: Credit Card Processing Companies
Transcendent One should get the worst customer service business award Carlsbad , California
*REBUTTAL Owner of company: RE: Formal Statement to Online Complaints
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I wish i had written this months ago while it was all still fresh in mind. but here i am four months later still dealing with the fallout of doing business with Transcendent One. Every step of dealing with Transcendent One was one disaster after another. Only 20 some days into it, i had to call and cancel our account. they were unable to provide even the simplest things that i had asked for. Day after day, i was losing money because of their incompetent performance. And don't even get me started on the cancellation process.
This report was posted on Ripoff Report on 11/09/2010 03:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/transcendent-one/carlsbad-california-92011/transcendent-one-should-get-the-worst-customer-service-business-award-carlsbad-californ-660128. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
RE: Formal Statement to Online Complaints
AUTHOR: Company Management - (USA)
SUBMITTED: Thursday, June 18, 2015
As the company and its subsidiaries gain considerable interest from clients and investors, the management and sales department have had to address negative comments posted several years ago on various online complaint sites.
Although our company shares in the philosophy held by many corporations and financial institutions to ignore claims published anonymously and without merit, we understand the influence of the internet and sometimes negative effect such comments can have on businesses.
Please be advised the company denounces any allegations of committing fraud or scamming merchants. Any legitimate client or employee matters of legal or financial nature have been and are always addressed by the company accordingly. The company is in good standing with its auditor and legal representation and has completed its PCAOB (Public Company Accounting Oversight Board) audits in preparation for registration with the Securities and Exchange Commission. We are committed to providing excellent service to all of our business clients and excited about the growth and direction of our company.
If you are a prospective client, investor, or interested party and are concerned about any of the past comments posted online, please contact the company directly and we will be happy to discuss any concerns.
Sincerely,
Management
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