Unclaimed Freight Furniture Ashley furniture Furniture mart USA Rude and unprofessional Fargo North Dakota

 Fargo ND We have bought 2 beds ($2800) love seat chair and a half and ottomans($1500) leather living room set ($2200) and again last year leather reclining set($2200) and now this year a sectional all from them. (Another $1900) You have the absolute worst customer service. I received a message stating our furniture would be delivered Friday between 3-5. At 2:44 the contract company called stating they driver was at my house. I told the lady my husband was on his way. He was home by 3:00 and they had left. We then Called the manager and he said they would refund the delivery fee ( which has not been done) and bring it on their own truck ( not the subcontractors) it would be here today between 3-5 ( which has also not been done. -- it's now 5:49. No one answers the phones and we got a call stating that it would be after 8pm. We cancelled our afternoon plans as we wanted to get our furniture and we rescheduled for the evening and now we sat here all day and still no furniture. The manager did say that he would refund our money