UseNeXT.com Aviteo, LTD Refuse to refund money for services not used/cancelled Munich Internet

I signed up for the free trial with UseNeXT and I swear that I cancelled within the grace period. Although I am unable to find a confirmation email of this.

When the charge of $104.35 went through on my account, I immediately called UseNeXT and requested that my account be cancelled and that my funds be returned to me as I would not be using the service.

I was told that my request would be forwarded to their charging department to determine if I were eligible for a refund.

I promptly received a form letter stating that they were not willing to return my funds.

I don't dispute their TOS or their services offered, but I do dispute the fact that they refuse to return my funds when I clearly do not want the service.

I have filed an investigation with my bank in order to get these funds back and I am still waiting a response from them.

I have also started a campaign calling this shady company on a daily basis and requesting that my funds be returned.