Complaint Review: ViaSat, Inc. - Nationwide
- ViaSat, Inc. Nationwide USA
- Phone: 888 746 8960
- Web: Http://www.viasat.com
- Category: Internet Service Providers
ViaSat, Inc. Exede or WildBlue Internet Services LIED, OVERCHARGED Nationwide
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Exede Satellite Internet Provider is definitely a rip-off. I have only had services with them for a week, and I am already unhappy and stuck in a two-year agreement. I called to have Satellite Internet installed because there is no other high-speed available in my area. The installation was free. I inquired about the data cap and chose the highest data allowance, 30G for $150.00 a month with a speed of 12MBPS. I was told by the local dealer that he never had anyone reach that cap. The speed was never delivered, I never reached higher than 6MBPS and only had one device using the Internet. Two weeks into the month, my data cap has been reached. I called to ask about an early termination fee ONE DAY after not being pleased with the service, and was told I could pay $15/month for the remaining 23 months left on my contract ($345). I have an attorney in the family and will seek his services instead.
This report was posted on Ripoff Report on 05/21/2015 10:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/viasat-inc/nationwide/viasat-inc-exede-or-wildblue-internet-services-lied-overcharged-nationwide-1230657. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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