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- Author Confirmed
- Video Proffesor 2590 W Second Ave.Unit 15 Denver, Colorado U.S.A.
- Phone:
- Web:
- Category: Software
Video Proffesor ripoff money taken from credit card after cancelation of contract as well as no delivery of goods Denver Colorado
*Author of original report: Refund rewarded Unbelivable !!!!!!
*Author of original report: will be posting follow ups as things transpire
*Author of original report: will be posting follow ups as things transpire
*Author of original report: will be posting follow ups as things transpire
*Author of original report: will be posting follow ups as things transpire
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I am so glad to see that I am not the only one being ripped off-- and I don't mean that to sound as if I am glad-- jsut glad it not only me that feels this way about eh company-
I had originaly tried there Trial period where they send you the 5 cd to try for 30 days then they would send you another additional 7 cd's were they convieniently billy your credit card $96.00 plush s/h in Canadian funds that workded out o be $130.00 well i did the intitial trail and accepted the other 7 cds. that was the end of it I thought-- however last december (2004) i was sent another 5 "trial " cds--I did not want these cds out fo teh 5 2 never did work and the ones that did were CRAP- anyway I contected them via there web address wich is www.videoproffesor.com/customer support.
to tell them tthat i wished to cancel and asked them how to return teh cds. I t is now Feb 2005- I recieved a visa statement with $130.00 charge!!!! for waht I asked.? So i claled the 188 number that was on my statement- only to find that thye were cahrging me for the cd's well if they wre to charge me I should have ahd all 12 Cd's for that price--- I do not and they never shouls have charged me becsue I had canceled- When I talked to the receptionist who was rather ticked with me- she told me that they did recieve the email but since I had not returned the 5 cd's they continued to charge me--There was no instructions on how to return the cd's nor was tehr any other cd's sent to me.
I am extreamly pissed to find that 5 cd's cost $130.00 thery were supose to be $8.00 each plush shipping and handleing and if my math is any good that does NOT ADD UP to $130.00 even with the exchange rate-- I have been ripped off.
Futher more while talking to this lady i asked her if she could help me I still wanted to send these discs back- she gave methe option of replacing the 2 faulty ones at no charge, however I do not want ANY of them .
Well she was nice enough to give me and address and a return conformation number and told me that the only way I would be credited for these would be if it reached ther office by March 7th. I sent the cd's and a letter priority post as well as a signature required as to protect myself so I know if and when it ACTUALLY gets there.
Had I not called her I would have sent it back to denver-- NOT the address she gave me-- the address was Burnaby BC Canada anda PO box-- lets hope this is the last I hear from them--- becsue if its not there will be hell to pay and i will change my card number.
Tammy
Beamsville, Ontario
Canada
This report was posted on Ripoff Report on 02/26/2005 10:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/video-proffesor/denver-colorado-80219/video-proffesor-ripoff-money-taken-from-credit-card-after-cancelation-of-contract-as-well-132915. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#5 Author of original report
Refund rewarded Unbelivable !!!!!!
AUTHOR: Tammy - (Canada)
SUBMITTED: Monday, March 07, 2005
WEll I told you I would be reporting to you and keeping you updated. Today is March7th 2005.. Just out of curiosity I called my credit card company to ask if there had been a refund from Video Professor, And lo and behold THERE WAS they refunded my accound My credit card company said it was for $128.00. not quite the full amount . So I caled Video Professor and confermed sure enough ON FEB 28 they refunded my acout $102.72 U.S. ITs amazing, rather unbelievable. But rest assured I will NEVER ever order another thing from them-- --Consumers beware-- investigate before you buy or try anything , ask people who have tried .
Good luck to all who encounter missfortune on the Internet. Bust just remember there ARE some legitamites out there
Thanks so much for letting me post and vent here-
#4 Author of original report
will be posting follow ups as things transpire
AUTHOR: Tammy - (Canada)
SUBMITTED: Sunday, March 06, 2005
I sent cancelation letterFeb 25 by way of express post, I also requested a signature.. they were going to credit my account if letter was recieved before March 7th 2005 . well I just did a trace and they have received the letter on Feb 28 2005. although I was unable to view the signature conformation, I do have recept that they have received it.. Now we just have to wait and see if I actually DO get refunded.. keep a watch here as I will be posting follow ups as things transpire.
#3 Author of original report
will be posting follow ups as things transpire
AUTHOR: Tammy - (Canada)
SUBMITTED: Sunday, March 06, 2005
I sent cancelation letterFeb 25 by way of express post, I also requested a signature.. they were going to credit my account if letter was recieved before March 7th 2005 . well I just did a trace and they have received the letter on Feb 28 2005. although I was unable to view the signature conformation, I do have recept that they have received it.. Now we just have to wait and see if I actually DO get refunded.. keep a watch here as I will be posting follow ups as things transpire.
#2 Author of original report
will be posting follow ups as things transpire
AUTHOR: Tammy - (Canada)
SUBMITTED: Sunday, March 06, 2005
I sent cancelation letterFeb 25 by way of express post, I also requested a signature.. they were going to credit my account if letter was recieved before March 7th 2005 . well I just did a trace and they have received the letter on Feb 28 2005. although I was unable to view the signature conformation, I do have recept that they have received it.. Now we just have to wait and see if I actually DO get refunded.. keep a watch here as I will be posting follow ups as things transpire.
#1 Author of original report
will be posting follow ups as things transpire
AUTHOR: Tammy - (Canada)
SUBMITTED: Sunday, March 06, 2005
I sent cancelation letterFeb 25 by way of express post, I also requested a signature.. they were going to credit my account if letter was recieved before March 7th 2005 . well I just did a trace and they have received the letter on Feb 28 2005. although I was unable to view the signature conformation, I do have recept that they have received it.. Now we just have to wait and see if I actually DO get refunded.. keep a watch here as I will be posting follow ups as things transpire.
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