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Report: #212143

Complaint Review: VIP Finance - Richardson Texas

  • Submitted:
  • Updated:
  • Reported By: McKinney Texas
  • Author Confirmed What's this?
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  • VIP Finance 610 S. Central Expressway Richardson, Texas U.S.A.

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I took out a car title loan with VIP Finance in Richardson, TX. After calling to report that I would make a payment and making said payment that weekend, they assured me that my car would not be reposessed. I woke up Tuesday morning and my car was gone. They told me that I could not pay or re-finance my car loan and that I had to pay them about $1220 to get my car back.

I borrowed the money from my father and went to get my car back today, Thursday. When I got there the man there told me that "I must have a fan" and I asked him what he meant. He told me that someone came and got my car stereo for me. I asked him if my car had been broken into and he said that someone must have broken into my car overnight. He then told me that I had to wait for someone to come back from lunch to get my car.

After waiting about 20 mintues he told me that I could go look at the car if I wanted. The car was parked in the back lot where they store the reposessed cars. There is a chain link fence with barbed wire across the top. I went to my car and found the drivers side door unlocked. The console was ripped out and the stereo was gone. They had taken my son's carseat and moved it and ripped out the carpeted panel off the back seat to remove the speakers. Also, they had opened my trunk and removed the contents, removed the sub-woofer, and put everything back.

They told me that it was broken into but I question this. I asked him if they bothered to lock my car and he said that the way they "got" it is how it was parked. I told him that I AlWAYS lock my car doors.

I believe that they are the ones who stole my car stereo. First of all, there was no sign of forced entry into my car. Secondly, someone had the time and was comfortable enough in their surroundings to remove all of the contents of my trunk (and there is a lot of stuff back there) and put it all back. They damaged my car, the front console is ripped out, the back cover is gone.. there is about $2000 worth of damage to my vehicle. I do not believe that anyone broke into their locked, barbed wire fence.

I called the police and they were able to lift two fingerprints off the console. I really don't think they thought I would return to claim my vehicle. I am not sure what legal recourse I have, but I would really appreciate any advise on this matter. I believe it was very, very wrong to do what they did to my car. I not only paid them over 3x the ammount I borrowed, but I believe they stole my car stereo.

Any help in this matter would be greatly appreciated.

Denise
McKinney, Texas
U.S.A.

This report was posted on Ripoff Report on 09/21/2006 06:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vip-finance/richardson-texas-75080/vip-finance-and-my-stolen-car-stereo-i-believe-they-are-responsible-for-the-theft-of-my-ca-212143. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#5 Consumer Comment

VIP Finance in IRVING, TX.

AUTHOR: Fifthforce75 At Yahoo.com - (U.S.A.)

POSTED: Thursday, February 05, 2009

I have a HUGE stereo system. When I got my loan the dude came out and "looked-over" the truck.

When the guy returns into the office he states "What are you running with those two huge JL Audio Amps? (What speakers)... I was obviously steaming when he asked that. I took a Looong time to reply, so I hope he got the point.

(Something they did mention that struck me with what you said is): They mentioned if it did get repossessed they were not responsible for any belongings in it (i.e. my stereo). Due to the yard not being enclosed. lol

Well I paid off the loan within' a month. I went in two days ago, and they looked unhappy that I was paying it off. They looked surprised when the key I gave them didn't fit (Ha ha do they think I'm a FOOL to give them a working key)!?!?

The possibilities are endless here... There could be several bad employees that make a copy of your key, and maybe even take the car after it's paid off..? Who knows. I'm sure the owner is an honest dude, but they have TOTAL POWER over your vehicle once you borrow the money. It's SCARY.

Now they are stalling on returning my title... And something else that I thought was odd.... For some reason there is a Charge of -$4,850 minused out on my receipt... Were they planning on charging me some huge fees? I'm lost.

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#4 Consumer Comment

VIP Finance in IRVING, TX.

AUTHOR: Fifthforce75 At Yahoo.com - (U.S.A.)

POSTED: Thursday, February 05, 2009

I have a HUGE stereo system. When I got my loan the dude came out and "looked-over" the truck.

When the guy returns into the office he states "What are you running with those two huge JL Audio Amps? (What speakers)... I was obviously steaming when he asked that. I took a Looong time to reply, so I hope he got the point.

(Something they did mention that struck me with what you said is): They mentioned if it did get repossessed they were not responsible for any belongings in it (i.e. my stereo). Due to the yard not being enclosed. lol

Well I paid off the loan within' a month. I went in two days ago, and they looked unhappy that I was paying it off. They looked surprised when the key I gave them didn't fit (Ha ha do they think I'm a FOOL to give them a working key)!?!?

The possibilities are endless here... There could be several bad employees that make a copy of your key, and maybe even take the car after it's paid off..? Who knows. I'm sure the owner is an honest dude, but they have TOTAL POWER over your vehicle once you borrow the money. It's SCARY.

Now they are stalling on returning my title... And something else that I thought was odd.... For some reason there is a Charge of -$4,850 minused out on my receipt... Were they planning on charging me some huge fees? I'm lost.

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#3 Consumer Comment

VIP Finance in IRVING, TX.

AUTHOR: Fifthforce75 At Yahoo.com - (U.S.A.)

POSTED: Thursday, February 05, 2009

I have a HUGE stereo system. When I got my loan the dude came out and "looked-over" the truck.

When the guy returns into the office he states "What are you running with those two huge JL Audio Amps? (What speakers)... I was obviously steaming when he asked that. I took a Looong time to reply, so I hope he got the point.

(Something they did mention that struck me with what you said is): They mentioned if it did get repossessed they were not responsible for any belongings in it (i.e. my stereo). Due to the yard not being enclosed. lol

Well I paid off the loan within' a month. I went in two days ago, and they looked unhappy that I was paying it off. They looked surprised when the key I gave them didn't fit (Ha ha do they think I'm a FOOL to give them a working key)!?!?

The possibilities are endless here... There could be several bad employees that make a copy of your key, and maybe even take the car after it's paid off..? Who knows. I'm sure the owner is an honest dude, but they have TOTAL POWER over your vehicle once you borrow the money. It's SCARY.

Now they are stalling on returning my title... And something else that I thought was odd.... For some reason there is a Charge of -$4,850 minused out on my receipt... Were they planning on charging me some huge fees? I'm lost.

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#2 Consumer Comment

VIP Finance in IRVING, TX.

AUTHOR: Fifthforce75 At Yahoo.com - (U.S.A.)

POSTED: Thursday, February 05, 2009

I have a HUGE stereo system. When I got my loan the dude came out and "looked-over" the truck.

When the guy returns into the office he states "What are you running with those two huge JL Audio Amps? (What speakers)... I was obviously steaming when he asked that. I took a Looong time to reply, so I hope he got the point.

(Something they did mention that struck me with what you said is): They mentioned if it did get repossessed they were not responsible for any belongings in it (i.e. my stereo). Due to the yard not being enclosed. lol

Well I paid off the loan within' a month. I went in two days ago, and they looked unhappy that I was paying it off. They looked surprised when the key I gave them didn't fit (Ha ha do they think I'm a FOOL to give them a working key)!?!?

The possibilities are endless here... There could be several bad employees that make a copy of your key, and maybe even take the car after it's paid off..? Who knows. I'm sure the owner is an honest dude, but they have TOTAL POWER over your vehicle once you borrow the money. It's SCARY.

Now they are stalling on returning my title... And something else that I thought was odd.... For some reason there is a Charge of -$4,850 minused out on my receipt... Were they planning on charging me some huge fees? I'm lost.

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#1 Consumer Comment

Hope you had insurance.

AUTHOR: Marc - (U.S.A.)

POSTED: Thursday, September 21, 2006

Yes, there's a good chance that the tow employees ransacked your car, with or without the owner's knowledge. Some low-life places even consider it a benefit of the job and intentionally hire break-in artists. Oftentimes the cops get their take too.

There's also the chance of an outsider breaking in, but most states require the lot have some sort of security. In fifteen years in the business, I've yet to see one of these thieves busted, and they make us all look bed. The fact that the cops even bothered to take fingerprints was a step up from what I usually see.

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