Vipmemberstore.com Did not send product

Beware of viomemberstore.com I ordered flashlights on November 11th 2017 and didn’t get them. Originally on MSN it said buy one get one free $29.95 I was charged double. I called and they credited my account so I was only charged $29.95. After 3 weeks I called they said allow 5 weeks. I called at 5 weeks they said 8 weeks. At this point I wanted to talk to a supervisor they said they don’t have one and I could only speak to the person I was on the phone with. I called again at week 6 they said they would contact shipping and get back to me because it was shipped but couldn’t provide a tracking number. At this point I was charged $7.95 on my bank card and $.07 for a international charge. My bank cleared that for me and canceled my card and issued me a new card. At week 8 I called they said they will talk to shipping I said I would hold they came back on and said they will email a tracking number when shipping gets back to them. I tried to email 3 times and never get a reply. I tried calling again today and they will not answer.