vipmemberstore.com VIPSTORE HD Night Vision Glasses & Cleaner Pen were ordered for $59.90 and $4.95--NEVER delivered. Charges of $59.90 and $4.95immediately appeared on credit card. California (CA)

      On 1/29/18 11:45 pm, 2 pair of HD Night Vision Glasses & 1 Carbon Microfiber Lens Cleaner were ordered for $59.90 and $4.95 (shipping charge).  Then I received  2 "Order Confirmation" e-mails on Jan 29, 2018 9:45 pm and 9:47 pm.  Also on Jan 29, 2018 9:45 pm, I received another e-mail, that said I had (unbeknownst to me) signed up for a subscription and they would charge the payment card on file the membership price of $6.98 every month.  Charges of $59.90 and $4.95 quickly appeared on my credit card on 1/31/18.  I received 2 more "Order Confirmation" e-mails.  THEN on Jan 31, 2018 3:10 pm I received an e-mail stating "CANCEL BY FEB 17, 2018=>VIP Member Store Free Shipping Club Order Confirmation #1525781" and I called soon thereafter to cancel that membership.  Approximately 2/26/18 I called to ask about the status of my orders -- I was told they were in process of being shipped.   [[ THEN I was unable to track activity  for 3 weeks, as my husband was sent to an ICU (Intensive Care Unit) and PCU (Progressive Care Unit) 180 miles away. ]]  Upon returning, NO delivery from VIP Store had ever been received, so I called to ask about the status?  I was told that my order had been canceled, so I asked for a REFUND of the charges to my Credit Card.  on Apr 8, 2018 4:25 pm, I got an e-mail stating informing me that they had "refunded the amount of $4.95 back to your payment method originally used on order number 1525786" <==That was the shipping charge for the Cleaner  Pen ONLY!  So on Apr 10, 2018 3:47 pm, I sent an e-mail asking "What about the REFUND for Order Confirmation #1525780 in the amount of $59.90??? (originally purchased on 1/29/18)".
     On May 2, 2018 1:51 pm I sent an e-mail "I was sent a 4/29/18 e-mail from your company stating a Refund for $4.95 for Order #1525786 was issued <== But, there is no record of it in my BofA Transactions.  Nor, has there been a Refund of $59.90 for Order #1525780 for 2 pair of Night Vision HD glasses.  Who do I need to contact to get this refund issued once and for all?!  I hope I don't have to contact the "Better Business Bureau" about your blatant disregard of this refund issue."    THEN, on May 8, 2018 I filed a complaint with the Better Business Bureau, and got a "submission" confirmation e-mail from the BBB.  Sadly, on May 10, 2018 1:02 pm, I got a return e-mail stating "your complaint was found to contain insufficient information for us to process" ... WOW!  What more can I do when even the BBB won't help me?!  Also, the Bank of America Dispute Dept won't dispute the charges/transactions, as it's been over 60 days ~~~ SHOOT! I give up!!     I'm going to try re-entering a BBB Complaint with all of the above factual data.  Maybe I'll finally get something in my favor.