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Report: #399376

Complaint Review: Wachovia Dealer Services - Irvine, Texas California

  • Submitted:
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  • Reported By: Rochester New York
  • Author Confirmed What's this?
  • Why?
  • Wachovia Dealer Services wachviadealerservices.com Irvine, Texas, California U.S.A.

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We are from Rochester, NY and we deal with Wachovia dealer services in Buffalo NY, California, And Texas. Two guys by the name of Jeff and or Ed in the Buffalo credit office have done nothing but harass us. They will not give us their last names nor will they let us speak to a manager. Our car was repossessed because we were 2 weeks late on a payment.

We, in the past have gotten the most harassing phone calls sometimes up to 13 in a row of one of these guys calling and swearing at us, calling us losers or just calling and breathing into the phone, and threatening us. I understand that we were late on a payment but no person deserves to be treated like this.

After repossessing our car 4 nights ago they refuse to let us have it back without full payment plus the repo fee and storage fees that will cost over $2000. They said that this is our second repo but it is not. Our loan amount was for $17,000 and we have paid $11,000 they say that we still owe $13,000... you do the math!!! When we asked for a payoff amount they said that it would stay at $13,000 even if we pay it off 3 years before the loan is up. (aren't they supposed to subtract the interest?)

In the past we have sent checks to them that they will hold on to until its late then we would get charged the late fees. Now we send them money orders and the other day they tried saying that they did not receive any money orders even though they did cash them. Good thing we kept the receipts! Wachovia Dealer services are liars and this is probably why they are going out of business. I just think that it is crazy that these people can get away with this just because we don't have the money to get a lawyer to fight the matter.

If you are a lawyer and reading this, I am sure you will have no problem getting a class action lawsuit going and you are more than welcome to contact us. For all others, I STRONGLY SUGGEST NEVER DOING BUSINESS WITH THIS BANK! I will be writing letters to as many lawyers and bureaus that I can to make sure they stop this!

Crystal
Rochester, New York
U.S.A.

This report was posted on Ripoff Report on 12/08/2008 08:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wachovia-dealer-services/irvine-texas-california/wachovia-dealer-services-worst-bank-to-do-business-with-irvine-texas-399376. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
4Consumer
0Employee/Owner

#4 Consumer Comment

oK YOU CRAPPY EX-EMPLOYEE OF WACHOVIA..

AUTHOR: Madmom1 - (U.S.A.)

POSTED: Wednesday, March 25, 2009

YOU ALL SOUND THE SAME.. Lets see if the tables turn on you one day.. and yes your car can get repocessed for even being not 30 days late, do you even read the contract you are bitching to this person about???!!! apparently, your ex-company (why are you an ex-employee and standing up for this company, you are an X??!!) didn't train you well enough to practice what you preach and understand what you are preaching about... don't respond with a dumb answer unless you know the whole story.. all you people are the same, you assume the worst about people.. I guess one day you will get yours!!!

Karma's a b***h x's 10!!!!! Watch out here is comes and don't let it hit your a*s on the way out!!!!

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#3 UPDATE EX-employee responds

LEARN HOW TO READ A CONTRACT & PAY YOUR BILLS

AUTHOR: Isabel - (U.S.A.)

POSTED: Thursday, December 11, 2008

In response to Crystal who thinks she is being ripped off... don't be a moron. If you look at your contract, you are paying a simple interest loan meaning you pay interest by day. YES you have to pay interest when a bank lends you money and in your case by the looks of your balance, it was probably really high which equals bad credit. If thats the case, then I can assume you are lying about having the car repo'd with just 2 weeks late. It was probably 2-3 months late, especially if the collectors are calling several times a day. If you can't afford it don't buy it.

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#2 UPDATE EX-employee responds

LEARN HOW TO READ A CONTRACT & PAY YOUR BILLS

AUTHOR: Isabel - (U.S.A.)

POSTED: Thursday, December 11, 2008

In response to Crystal who thinks she is being ripped off... don't be a moron. If you look at your contract, you are paying a simple interest loan meaning you pay interest by day. YES you have to pay interest when a bank lends you money and in your case by the looks of your balance, it was probably really high which equals bad credit. If thats the case, then I can assume you are lying about having the car repo'd with just 2 weeks late. It was probably 2-3 months late, especially if the collectors are calling several times a day. If you can't afford it don't buy it.

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#1 UPDATE EX-employee responds

LEARN HOW TO READ A CONTRACT & PAY YOUR BILLS

AUTHOR: Isabel - (U.S.A.)

POSTED: Thursday, December 11, 2008

In response to Crystal who thinks she is being ripped off... don't be a moron. If you look at your contract, you are paying a simple interest loan meaning you pay interest by day. YES you have to pay interest when a bank lends you money and in your case by the looks of your balance, it was probably really high which equals bad credit. If thats the case, then I can assume you are lying about having the car repo'd with just 2 weeks late. It was probably 2-3 months late, especially if the collectors are calling several times a day. If you can't afford it don't buy it.

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