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Report: #720386

Complaint Review: Yellow Pages Directories - Carrollton Texas

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  • Reported By: Cathy — Morristown New Jersey United States of America
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  • Yellow Pages Directories PO Box 111445 Carrollton, Texas United States of America

Yellow Pages Directories Yellow Pages Fradulent and deceptive advertising Carrollton, Texas

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There was a false and misleading postcard request sent to my office to confirm and correct our "Yellow Pages" listing. One of our front desk secretaries corrected the phone number and address and returned to the "phone company". If you actually read the small print, this was not the phone company's request (Verizon, NJ) but a company in Carrollton TX.  The misleading request also noted that by completing the form, you gave the company right to "automatically renew" every 12months.  Our secretary thought that she was filling something out for Verizon Yellow Pages, in NJ.  She corrected the errors in the listing and mailed in. Now I have received letters from a collection agency...The Law Offices of WC French (who doesn't even exist???).  I tried to call and explain the error and there is no such lawyer, WC French.  I will file a Better Business Bureau  complaint against the Yellow Pages Directories Company that sent the misleading request to the office. This is not the first time one of the front desk staff accidentally "fell" for this trick from this company.  They did the same thing in my Paramus office two years ago.  I am not paying them the $327.80 because I never signed the contract, and I never received any service in return. Their request for an address and phone number correction from teh "Yellow Pages" actually enrolles you in a service that does NOT exist. It says right there in small print...this directory (which I have never seen) is NOT distributed to local phone company subscribers, but ONLY to the advertisers in the Yellow Pages.  Weird. Anyway...I will see what teh BBB does....CM

This report was posted on Ripoff Report on 04/21/2011 11:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/yellow-pages-directories/carrollton-texas-75011/yellow-pages-directories-yellow-pages-fradulent-and-deceptive-advertising-carrollton-texa-720386. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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