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- Author Not Confirmed
- Yellow Pages Directories Nationwide USA
- Phone: 8558819269
- Web: www.ypedia.com
- Category: Small Business Services
Yellow Pages Directories www.ypedia.com Scam Fraud Irving Texas Nationwide
*Consumer Comment: Great Customer Service Experience
*UPDATE Employee: We'd Like to Resolve Your Issue
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I recieved a billl from this company for $298.00 after filling out a free listing for advertising. My employee calls them regarding the bill and was told that it had to be paid or it will go to collections, they were very rude and ended up hanging up. I then called myself and kindly asked them to remove the listing and I am no longer interested in their services. They began to argue with me stating that they can remove it but they will put it into collections and I will continue to receive a bill until I paid. I was specifically told that the bill will continue to get higher until I paid. The whole point about this, is that it is a scam. They send you a card to fill out that says free all over it, and then send you a bill. They are very rude and adamant about making companies pay for something that they advertise as free. This is false advertisement.
This report was posted on Ripoff Report on 06/19/2014 03:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/yellow-pages-directories/nationwide/yellow-pages-directories-wwwypediacom-scam-fraud-irving-texas-nationwide-1156089. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
Great Customer Service Experience
AUTHOR: Simon Z. - ()
SUBMITTED: Friday, July 18, 2014
I also have received an invoice for lisinting services that I never intended to sign up for in the first place. At the time we had just moved offices and reveived a ton of mailings regarding updating our lisitings so I must have not paid enough attention what I was actually signing up for.
After receiving the invoice I emailed customercare@ypmadeeasy.com with a request to cancel my contract. Not even 3 minutes passed before I got a return phone call from Mr. Jose Carson who resolved the issue within a couple of minutes.
After initially being very irritated when I got the invoice, I have to say that probably the mistake was on my part and the customer service of Ypedia is more than excellent.
#1 UPDATE Employee
We'd Like to Resolve Your Issue
AUTHOR: Jose - ()
SUBMITTED: Friday, July 11, 2014
I’m the Customer Service Manager at the above mentioned company. I’m sorry to see we haven’t met your expectations. I cannot confirm that your business is our customer with the information provided. We need more information to be able to assist you in resolving your issue. Please contact me directl at e-mail at customercare@ypmadeeasy.com
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