Complaint Review: AAA travel agency - Columbus Ohio
AAA travel agency Refund offered was 72 dollars on a 2,880 dollar Hawaii package. I purchased the travel insurance and AAA membership Columbus Ohio
In early March I scheduled and purchased a week long Hawaii trip to see Pearl Harbor for late April . As a veteran it's something I always wanted to see. I purchased the package , travel insurance and club membership. Middle of March, I expressed concern over the Covid virus and requested a cancellation of my purchase. I also asked for a refund because there were no signs of a vaccine nor an end to what was occurring.
I was told by my travel agent I would have to wait fourteen days before my departure date of April 21st, which I did. The agent was working from home as were I, when I recieved a call stating I would only recieve 72 dollars out of the almost $3000 that I paid in full in early March. I expressed that this was unexceptable. I contacted and sent all paper work to the Better Business Bureau, who contacted the company and recieved the same statement.
The travel insurance I purchased that is peddled by AAA is of no apparent value. I was made aware from the travel agent that I would be abandoned on my own to retrieve my money. Buyers need to beware that once they have your money you become expendable as a consumer with them. I could have booked my own hotel and airline ticket, something I've done plenty of times before but I thought this was a repreable company.
This report was posted on Ripoff Report on 05/22/2020 10:48 AM and is a permanent record located here: https://www.ripoffreport.com/report/aaa-travel-agency/columbus-ohio-refund-offered-1495544. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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