Complaint Review: Acoustical Panel Systems Inc - Fredericksburg Virginia
Acoustical Panel Systems Inc APS, Inc Never received order after paying 50% deposit Fredericksburg Virginia
Hard to believe nobody has reported these guys yet. Could have saved me a lot of time and money. Alt address is - PO Box 234, Mount Vernon, VA 22121
Acoustical Panel System (APS, Inc) contracted to supply acoustical wall panels for us. Simple panels and nothing difficult. 44-ea 4-ft x 6-ft panels with standard guilford fabric. I have emails from APS to back up everything below.
FYI - The last coorespondence received from APS, Inc included (for the first time) their "terms of service" that basically says - they have 5-years to produce our panels. Ha! Right! Three different people with the same email? Bob Bennett, Ray Merriman, and Ruth R.
April 17th Deposit sent (told to allow 4-5 weeks), May 1st told - End of May beginning of June delivery, May 31st told - shipping June 17th thru 21st, June 17th told - will ship approx two weeks, June 25th told - still in production, June 28th told - panels cut waiting on fabric, July 16th told - 2 to 3 more weeks, July 16th - customer purchase elsewhere and we requested our deposit back. September 8th, 2019 - No communication, No panels, no refund.
I suggest trying a more reputable wall/ceiling panel company.
This report was posted on Ripoff Report on 09/08/2019 08:24 AM and is a permanent record located here: https://www.ripoffreport.com/report/acoustical-panel-systems/fredericksburg-virginia-aps-1484694. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.