X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now
Ripoff Report | Acura Client Relation Review - Torrance, CA
X  |  CLOSE
Report: #1498494

Complaint Review: Acura Client Relation - Torrance CA

  • Submitted:
  • Updated:
  • Reported By: Toma — long beach United States
  • Author Not Confirmed What's this?
  • Why?
  • Acura Client Relation 1919 Torrance Blvd Torrance, CA United States

Acura Client Relation Steve (Manager at Torrance location). He refused to give me further info. The name is what I got Battery died less 2 year and was denied reimbursement Torrance CA

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I bought my 2018 Acura RDX at Cerritos Acura in March 2019. Last week, The car battery died at one of my stops of the day (I have scheduled stops to make). I was lucky the stop is about 300 yards from an Autozone. I can't afford to miss my other stops and decided to replace the battery with near by Autozone ($30 tips for the guy who helped).

I called and was told to provide receipt and payment transaction. Going thru a process of asking for update, I got a call today from a manager named Steve (at Torrance location). He told me he would not reimburse me because I didn't take my car to the nearest dealer for a fix (replacement). I asked him how could I do that when the battery is dead. He told me to tow it. I explained to him that I have a situation and I can't miss my other stops. I thought of utilizing Uber too, but it's not a good idea to leave my car at that neighboorhood.

I am glad that I din't tow my car, else I may end up paying for the tow service as well. The Manager named Steve doesn't show any care at all. With a bit of struggling, he ended up slowing down and gave me the phone number which is 422-999-5183

I told him about customer sastifaction guaranty and he gave no d**n care.  I'm done with Acura no matter what. I need to get my money back. I would highly appreciate your advice or guidance.

Thanks,

8/6/2020

This report was posted on Ripoff Report on 08/06/2020 02:21 PM and is a permanent record located here: https://www.ripoffreport.com/report/acura-client-relation/torrance-ca-steve-manager-i-1498494. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.