Adlibris SoothRelieve ADLIBRIS USA LLC Cheyenne, WY 82001 They tried to charge me 4.5 more times then I ordered Cheyenne, WY

I ordered a a pair of socks, the checkout procedure was very confusing and unclear, so when i clicked one pair paying and checking out, i suddenly had six pair  i was billed another $48.00, not the $17? I immediately went to their support page to try and cancel, and was told it was too late. This company is a scam, i'm trying to correct my order, but here's what i was told: 

This charge has been disputed and a copy of the bogus phone number (1 (828) 761-17536) has been set to my bank. Such bullshit! I am also going to list you on rip-off report.com so that people making a purchase will see a pop up & can be warned.

 I ordered one pair of socks for $17; I don't know why you guys charge me $62.23 I have called my credit card company and if the charge isn't adjusted I will dispute the entire amount.

Maya

Dec 5, 2024, 00:26 EST

Hello Bill,
 
We apologize for any inconvenience, but our order processing system prioritizes efficiency and speed. Therefore, once an order is processed based on customer selection and entries, we are unable to accommodate changes or cancellations. This is to ensure the efficiency of our delivery system and maintain the timeliness of our service.
 
I empathize with your disappointment and suggest exploring our product further or sharing it with others who might benefit.
 
Kindly, Maya
SoothRelieve team

 This is a complete scam, and the customer support people are out to lunch, refuse to provide a full refund, or take responsibility for billing and shipping something i did not authorize.