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Report: #1497335

Complaint Review: Affordable Spa Covers - Clearwater Florida

  • Submitted:
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  • Reported By: Diana — Pennsburg PA United States
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  • Affordable Spa Covers 4401 112th Ter Su A Clearwater, Florida United States

Affordable Spa Covers Hot Tub Cover Clearwater Florida

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I ordered a Hot Tub Cover from this company on June 18, payment was taken immediately. I was told 2-3 weeks for it to be delivered.

It is now July 8 and I emailed them asking for an approximate delivery date so I could be home for it, and I was told it hasnt even been made yet, that they are 10 weeks out. I explained that I ordered from them because they stated 2-3 weeks. I could have ordered from my local store for a guarenteed delivery in 2-4 weeks. But this company was supposed to be quicker! 

I told them since they were 10 weeks out that I would like to cancel my order since the cover hasn't been made yet, I was told I would have to pay a $150 cancellation fee! Even though it was a total bait and switch deal! Promise 2-3 weeks then maybe 10 weeks! They also said the 10 weeks is appoximate, it may be longer because of the Covid!!

I have filed a dispute with my Credit Card for a full refund! We will see what happens!

DO NOT DO BUSINESS WITH THIS COMPANY!!

This report was posted on Ripoff Report on 07/08/2020 07:28 AM and is a permanent record located here: https://www.ripoffreport.com/report/affordable-spa-covers/clearwater-florida-hot-tub-1497335. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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