Complaint Review: Aflac- American Family - Columbus Georgia
Aflac- American Family American Family Life Assurance Company of Columbus Won't pay the claim, for no good reason. Giving me the runaround. Columbus Georgia
I had back surgery in september of 2018 and placed a claim with Aflac for short term disabilty. They denied the claim for lack of paperwork. I get the doctors office to send over the paperwork-denied,they did not receive it. I have the doctors office send it again-denied,paperwork attached to wrong claim. They said they could attach it to the right claim-denied,they don't have the paperwork. I have the doctors office send it again-Denied ,have not received it. I confirm email address and have doctors office send it again-denied,still have not received it. Ask to talk to supervisor, gave him my contact info and contact person at doctors office, he talked to the doctors office-denied,lack of paper work. Now he won't return my calls. My doctors office has sent it multiple times to multiple people. Getting the run around going on seven months.
This report was posted on Ripoff Report on 04/19/2019 09:04 AM and is a permanent record located here: https://www.ripoffreport.com/report/aflac-american-family/columbus-ga-life-assurance-no-1477396. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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