Complaint Review: Ripoff Report | African Development Funding Group TRUSTED Business | Ripoff Report Verified Safe™ …businesses consumers can trust. - City of London England / City of London
- African Development Funding Group TRUSTED Business | Ripoff Report Verified Safe™ …businesses consumers can trust. 33 St. james Square, westminister City of London, England / City of London United Kingdom
- Phone: +4444209053
- Web: https://www.adfgroupltd.com/
- Category: Bank fraud, Business Consultants, Financial Services, Credit Card Fraud, Fraudulent money activity, ORGANIZED CRIME, Scammers, Unusual Rip-Off
African Development Funding Group Verified TRUSTED Business REVIEW: African Development Funding Group (ADF Group) is totally committed to 100% total client satisfaction. ADF Group works hard to ensure that every client feels that they have met or exceeded their expectations. African Development Funding Group has built a hands on product model that is focused on ensuring delivering exceptional products and services that are customized to their needs.
*UPDATE: African Development Funding Group pledges commitment to Ripoff Report Corporate Advocacy, Business Remediation & Customer Satisfaction Program. A program that benefits consumers, ensuring complete satisfaction, confidence when doing business with a member business. African Development Funding Group recognized by Ripoff Report Verified⢠as a safe business service.
EDitor's UPDATE: Positive rating and recognition has been given to African Development Funding Group for its full commitment to quality customer service.
Ripoff Report's discussions with African Development Funding Group (ADF Group) have uncovered an ongoing dedication by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any concerns. African Development Funding Group (ADF Group) listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.
Mr. Willah Joseph Mudulo, Co-Founder of ADF Group and President of Global Operations, says "we strive to build a partnership that is consistent and confidential with our governmental, corporate and high net worth clients from the start of the relationship to the deliverance of the end product. We focus on providing out of the box financial solutions where our word is our bond."
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
The information provided in this report below is based on comments made by Kylie Britt & Jesse Britt during an onsite inspection held by a third-party verification company with no biases towards African Development Funding Group.
African Development Group or ADF funding is an international investment company that operates within Africa, Europe, Asia, and now the United States. Sandra Hunte stated the following about her company, "we utilize a number of strategies to deliver our value and our product to our clients and they run across a variety of different things such as asset and wealth management. We do a lot of Government infrastructure investments we basically partner with various governments to look at their infrastructure projects and determine how we can help them to add value to the underlying government and the subjects that they cover. And then we also do a lot with private wealth clients. So we have a whole slew of private equity and debt investment products and things that we offer as well. We initially had our operations focused on building infrastructure within Africa and a few years ago made a determination to move our main headquarters to Asia. So, our main office is now located in Hong Kong and that was basically because we looked at Hong Kong as the strategic kind of international hub and so we made that determination a few short years ago to move our offices there."
Leads for African Development Funding Group are provided primarily through their involvement with the governments and municipalities of Asia, Africa, Europe, and the United States. Their sales process is highly consultative, "we very much believe in sitting down and meeting with our clients. So even if there are some initial phone calls to the contact our clients are invited to come into one of our offices to sit down and meet face to face. Or and or we would fly a representative out to meet with the client face to face at their location at their office at their banks you know at their attorney's office etcetera. So, we definitely have a very hands-on very personal approach because once again we want to tailor our product to provide you with a service that is going to fit your specific needs. And so, the same way you want to know about us we want to know about you so we definitely you know it is very important for us to apply some of the practices that are very consistent throughout the financial world such as know your customer, so we want to know a little bit about them. So, we will definitely sit down with them and through those series of meeting or meetings we will then tailor a program based on what meets the needs of that particular customer and we will proceed from there."
CUSTOMER CARE & COMPLAINT RESOLUTION – AFRICAN DEVELOPMENT FUNDING GROUP
Ms. Hunte was asked to describe a situation where a client was not satisfied with the level of service they received. Ms. Hunte described a situation where a client needed a vehicle to assist in funding a program they had created. Ms. Hunte continued, "they paid so much, and we came up with the solution and they paid some fees for that particular product. And unfortunately, as it turned out a couple of months later that product was no longer available. In that particular case my client was not happy with the alternatives that were available to them and so they requested a refund for the fees that they paid and that was done promptly you know within 24 hours. So, it definitely was a satisfactory end result unfortunately not because the product wasn’t available but because they walked away totally satisfied that the investment that they put in towards something we could no longer provide was refunded to them without question."
When asked to comment on complaints posted on Ripoff Report's website Ms. Hunte expressed that the reports on Ripoff Report have no correlation with African Development Funding Group, "It was a personal relationship that kind of escalated to be somewhat of a dispute so that was addressed. And what we wanted to focus on was having an independent review done so that we could be able to show individuals you know or if there were any concerns that we do have a good company and you can look at our track record and see from a lack of complaints from anyone else ever that we have never had any issues or problems."
African Development Funding Group is proud to be a part of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program, "it's a name that people know and trust typically it brings a connotation of something negative, but it was very refreshing to learn that through these particular program companies that do have sound practices and procedures can be highlighted and can be shown in a positive light. So, you know I think it means quite a bit to us and we would like to take advantage of this opportunity to be able to showcase the good practices of these procedures that we do follow."
AFRICAN DEVELOPMENT FUNDING GROUP – STATEMENT FROM BABATUNDE ODESAYA – DIRECTOR – GROUP COMPLIANCE
" Babatunde Odesaya, Director - Group Compliance, wants our customers and employees to know that "the Group Compliance Department will address any questions, concerns and complaints that are brought to the departments attention thoroughly and diligently."
"Our teams are fully committed to working closely, collaboratively and successfully with all of our partners, clients and organizations across the world," states Dr. Gyeun Kim, Chairman and President Asia Pacific.
African Development Funding Group (ADF Group)'s African Development Funding Group's (ADF Group) team feels very comfortable and confident doing their job. The Senior Management team is committed to providing the tools that the employees need to get the job done. African Development Funding Group (ADF Group) takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this, "African Development Funding Group (ADF Group)'s Group Compliance Department has developed new corporate policies and procedures to immediately address complaints and concerns that customers and employees may bring up. There is a total open door policy which ensures that each compliant or concern is listened to with employees and customers. "
Ripoff Report was pleased to learn that African Development Funding Group (ADF Group)'s past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.
STATED IMPROVEMENTS FROM AFRICAN DEVELOPMENT FUNDING GROUP
African Development Funding Group (ADF Group) recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, African Development Funding Group (ADF Group) has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.
In summary, after our review, which included discussions with In summary, after our review, which included discussions with Mr. Willah Joseph Mudolo and Ms. Sandra Ferguson-Hunte, Ripoff Report is convinced that African Development Funding Group (ADF Group) is committed to quality delivery of services resulting in total client satisfaction., Ripoff Report is convinced that African Development Funding Group (ADF Group) is committed to quality delivery of services resulting in total client satisfaction.
How does a business get Ripoff Report Verified™
The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.
Ripoff Report has determined that African Development Funding Group meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.
Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.
Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.
As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint, so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses, so we can insure that the member business did right by their customer.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
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Willah Joseph Mudolo WILLAH J.MUDOLO, City of London England / City of London
Ripoff Report REVIEW /Commitment to Customer Satisfaction
African Development Funding Group joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.
Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.
When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously, and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
By ED Magedson - Founder, Ripoff Report
African Development Funding Group approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.
As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at African Development Funding Group did just that.
AFRICAN DEVELOPMENT FUNDING GROUP CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS
" African Development Funding Group (ADF Group) has grown and evolved into an international funding management and private equity company with interests now spanning Asia, Europe, Africa and now the USA. We strive to effectively deliver superior, measurable value for all stakeholders to be one of the world's leading job creators in developing economies. At African Development Funding Group (ADF Group), we stay the journey and build synergy and operate under the philosophy that "our word is our bond."
WHY AFRICAN DEVELOPMENT FUNDING GROUP IS BETTER THAN THEIR COMPETITORS
” African Development Funding Group (ADF Group) unlike their competitors always offers a full range of financial consultancy services to participating Governments, Private Equity and Wealth Management clients, with specialization in asset and wealth management, infrastructure project feasibility study services, project management and financial instruments restructuring. No upfront fees are involved with our government clients and we offer flexible terms and tailored products that work for their particular needs.
AFRICAN DEVELOPMENT FUNDING GROUP – STATEMENTS FROM THE PRESIDENT, GLOBAL OPERATIONS – WILLAH MUDOLO
" My name is Willah Mudolo and I am President, Global Operations of African Development Funding Group (ADF Group). I would like to thank you for taking the time to review African Development Funding Group. From our humble beginnings, just a few short years ago, we have made giant strides on the path of becoming one of the world's leading international investment companies. Our reach now spans across the globe and across all areas of business and industry. We are dedicated to continuing to work collaboratively with our clients and colleague to develop and implement creative, effective ideas and solutions."
At African Development Funding Group (ADF Group) we pride ourselves in using the highest quality SERVICE.
Dr. Gyeum Kim, our Chairman, President Asia Pacific, states "Our teams are fully committed to working closely, collaboratively and successfully with all our partners, clients and organizations across the world."
ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH
As stated above, African Development Funding Group (ADF Group) is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.
After speaking with the management at African Development Funding Group (ADF Group) and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give African Development Funding Group (ADF Group) a positive Rating. African Development Funding Group (ADF Group) made efforts to ensure that all customers were satisfied and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.
STATED IMPROVEMENTS FROM AFRICAN DEVELOPMENT FUNDING GROUP
Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. African Development Funding Group (ADF Group) is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.
African Development Funding Group (ADF Group) is dedicated to customer satisfaction and technology improvements to ensure that we won't have customer complaints in the future. We have also implemented a new core team with our Compliance Department that will be tasked with reviewing and responding to our clients and colleagues within a short period of time when complaints or concerns are brought to our attention. We want to ensure that we consistently met or exceed the expectation of our clients and colleagues. African Development Funding Group (ADF Group) receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.
*Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com.
This kind of dedication to customer service means that African Development Funding Group (ADF Group) will do whatever it takes to make sure their customers are properly taken care of.
In the future, if anyone has any complaints or concerns with African Development Funding Group (ADF Group), you are invited to contact them directly via email: sfhunte@adfgroupltd.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company's response and to insure customer satisfaction). You can call African Development Funding Group (ADF Group) directly at 201-843-3000.
As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with African Development Funding Group (ADF Group) or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at EDitor@ripoffreport.com.
Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.
Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.
How does a business get Ripoff Report Verified™
The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.
Ripoff Report has determined that African Development Funding Group meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.
Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.
Consumers can feel safe confident and secure when doing business with African Development Funding Group.
Here's why:
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about African Development Funding Group’s Commitment to Excellence and Consumer Satisfaction.
Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.
Written by,
..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
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This report was posted on Ripoff Report on 11/18/2017 12:07 PM and is a permanent record located here: https://www.ripoffreport.com/report/african-development-funding/city-london-england-willah-1412514. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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