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Report: #1497208

Complaint Review: AirBnB - Tucson Hacienda - Tucson AZ

  • Submitted:
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  • Reported By: S — Prairieville LA United States
  • Author Confirmed What's this?
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  • AirBnB - Tucson Hacienda 6981 N. Ozona Road Tucson, AZ United States

AirBnB - Tucson Hacienda Do NOT rent from Brenden or Kasha on the AirBnB website or any other website for that matter. Brenden is an absolute scam artist. Scammed me out of $1700.00 Tucson AZ

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AirBnB - Tucson Hacienda - 6981 N. Ozone Road, Tucson, AZ Do not rent from Brenden or Kasha on the AirBnB website or any other website for that matter. Brenden is an absolute scam artist. In early June, I reserved a 5-6 bedroom home in the Catalina Foothills. Our plans were to surprise our oldest son with a vacation to the city where he was born.

I paid approximately $1700.00 down. According to all the fine print, I had until July 15, 2020 to cancel and get a 50% refund. The property owner and AirBnB are only agreeing to refund $94.00! I canceled in late June due to the Big Horn wild fires. Parts of the Catalina Foothills are under a mandatory evacuation. Also, Tucson has been hit hard by a second round of Covid 19.

Both of my children have underlying health conditions and their pediatrician urged us not to travel to AZ at this time. I tried disputing this with AirBnB but their asking for medical documentation. I am not about to share my children’s confidential/protected health information with AirBnB because the homeowner is refusing to honor his own refund policy.

Brenden was very responsive to my messages before booking. Now that I’ve canceled and I’m demanding a full refund, he’s a lot less responsive. DO NOT DO BUSINESS WITH THIS GUY! He’s an absolute crook. I’m not sure how he looks at himself in the mirror. I bet even his own parents are very ashamed. We are now left with no option but to turn things over to our attorney.

This report was posted on Ripoff Report on 07/05/2020 02:05 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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