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Report: #1527618

Complaint Review: Airtasker -

  • Submitted:
  • Updated:
  • Reported By: Tony — Mentone Australia
  • Author Not Confirmed What's this?
  • Why?
  • Airtasker Australia

Airtasker Require payment upfront with no recourse when job is cancelled

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Airtasker insist on charging customers upfront when there is no assurance of the task taking place.

In my case the guy who agreed to do the job didnt show up and now its up to me to prove to airtasker that this is the case.

They are offering no refund, no action against the guy who didnt show, no option for me to leave a bad review warning others about this guy and I am $150 out of pocket. My only option is to now pay another $150 to have the job rebooked.

There is NO WAY of contacting Airtasker.

They have no phone support, no live chat, only automated responses on Facebook that send you links to generic forms that don't yeild any response from Airtasker.

I lost an afternoon's work waiting around for an Airtasker who didnt show up and am seeking compensation from this dreadful company.

This report was posted on Ripoff Report on 07/17/2023 01:47 PM and is a permanent record located here: https://www.ripoffreport.com/report/airtasker/require-payment-upfront-no-1527618. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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