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Report: #1512307

Complaint Review: Al Piemonte Ford of Melrose Park, IL - Melrose Park IL

  • Submitted:
  • Updated:
  • Reported By: Xavier — Melrose Park United States
  • Author Confirmed What's this?
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  • Al Piemonte Ford of Melrose Park, IL 2500 West North Avenue Melrose Park, IL United States

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DO NOT buy a car from these guys.  I am a disabled vet, with 2 instances of TBIs.  They knew this, but went ahead and ripped me off anyway.  My family had purchased 3 cars from them in less than a year.  And then they pulled a stunt to screw me.  From the sales person (nick.) to the on-floor manager (roberto..), to the finance guy Ruben..), to the finance director (Matt..), they will rip you off.  They lied to me about the bank loan rate, jacked it 2 plus points.  

They lied about the available payment.  They did not disclose they put $4,000.00 of bogus warranty coverage on the vehicle.  When caught, it took them 2 months to return the $4,000.00 they had wrongly charged me.  Note, they got funded from the bank in 3 days.  Then it took 2 months to return my money.  When I went back to them the finance guy told me, hey I just work here!  And left.

When I did cancel the warranty and GAP, the Finance director said it was taken care of.  Lo and behold, 6 weeks later, I find he DID NOT cancel the GAP, and the refund was not even processed.  These guys should be in jail.  And to be clear, I am not woofing, I filed a nice AG complaint, and also have contacted the VA and DAV for this crap.

DO NOT BUY FROM THESE PEOPLE, DO NOT TRUST THEM!

This report was posted on Ripoff Report on 09/28/2021 06:46 PM and is a permanent record located here: https://www.ripoffreport.com/report/al-piemonte-ford-melrose-park/rip-f-scammers-1512307. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
5Consumer
0Employee/Owner

#7 Author of original report

Information

AUTHOR: Xavier - (United States)

POSTED: Thursday, September 30, 2021

I asked for a payment of $350.  I was told the bank approved 450.  And that my rate was 6.9%.  Only after this, and investigation, did we learn the rate was 4.8 and doctored by the dealer.  Also, without the $4k in bogus charges, the payment was $352.00.

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#6 Author of original report

Irv did not read complaint

AUTHOR: Xavier - (United States)

POSTED: Thursday, September 30, 2021

So being a vet and DAV has nothing to do with it?  I am a disabled vet, with traumatic brain damage, ptsd, and other issues.  My family had purchased 9 vehicles from these people in 1 year!  I was alone, and am obviously cognitively imparied.  But we trusted the dealer, which is why I went in alone.  Only after, and being told lies, did my conservator read the contract, etc.  He called the bank learned the rate was 4-8. not 6.9 as shown on the finance documents. As well, the finance guy even acknowledged he did not ask about the warranty of  gap insurance.  

Nevertheless, from you attitude, being a disabled vet has nothing to do with it.  And thank you for your service, which I seriously doubt you did.

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#5 Consumer Comment

You Didn’t Bother To READ the FAKE FEE, did you?

AUTHOR: Irv - (United States)

POSTED: Thursday, September 30, 2021

 Of course the REAL QUESTION here is if this deal was so, so bad and they scammed you as you allege, WHY DID YOU REWARD THEM WITH YOUR MONEY??? Secondly, you didn’t even bat an eyelash over the $300+ fake fee, did you?

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#4 Consumer Comment

Xavier,

AUTHOR: Karl - (United States)

POSTED: Thursday, September 30, 2021

My guess is that about 80% of the Car Dealerships in America employ deceptive and manipulative Sales Managers and Finance Managers. I can only think of only one place to purchase a vehicle where consumers won’t be lied to, deceived, or manipulated in any way. 

The “typical” car dealership in America is, and will be, struggling due to the lack of inventory that they now have. That is one of the main reasons consumers will be tricked and deceived in order for these “criminal” organizations to make their profits. 

Send copies of your Ripoff Report to all of your Local TV News Stations and Mail a copy to your Attorney General immediately.

Good luck to you!

***GLOBAL STOCK MARKET ALERT: Make sure to type in 1512122 at this site and read Ripoff Report #1512122 and all of the Updates for EXTREMELY important information!!!

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#3 Consumer Comment

Nothing To Do With It!

AUTHOR: Irv - (United States)

POSTED: Wednesday, September 29, 2021

 Being a veteran has NOTHING TO DO WITH THIS! All the items YOU MENTIONED would have been LINE ITEM entries on the contract. ALL OF THEM! What you’re admitting to the world is you didn’t even bother to READ what you were agreeing to BEFORE you agreed to it! Then you come here and cry and whine and blame the dealer when YOU SHOULD HAVE READ WHAT YOU WERE SIGNING! You actually think the VA and DAV are going to help you? What a joke!

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#2 Consumer Comment

Three Questions

AUTHOR: coast - (United States)

POSTED: Wednesday, September 29, 2021

Were you charged a finance rate greater than the amount noted on the signed financial agreement? Was the $4000 warranty noted on the signed financial agreement?

“They lied about the available payment.”

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#1 Consumer Comment

You might want to consider...

AUTHOR: Karl - (United States)

POSTED: Wednesday, September 29, 2021

mailing a copy of your Ripoff Report to all of your Local TV News stations immediately. Put it to the attention of: Investigative Reporter

You can also mail copies to Dateline NBC and 60 Minutes in New York. Maybe one of them will contact you for additional information and do a story on TV. The addresses to Dateline NBC and 60 Minutes are available at this site.

Just type in 271771 and the addresses to Dateline NBC and to 60 Minutes appear in Consumer Comment #1 at Ripoff Report 271771. Good luck to you!

P.S. Feel free to type in 1512276 and read Ripoff Report #1512276 about what a Lexus dealership did to an innocent customer who purchased vehicles from them in the past.

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