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Report: #1485754

Complaint Review: Al Tenneson comcast - Philadelphia PA

  • Submitted:
  • Updated:
  • Reported By: Jeannetta — CHICAGO IL United States
  • Al Tenneson comcast 1701 JFK Boulevard Philadelphia, PA United States

Al Tenneson comcast Constant mistreeatment and harrassment Philadelphia PA

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This started in December my area was having a lot of outages and I was getting credit. The would send signals , change boxes same thing. Al called me and said he was over my account and he was sending a team out there to fix the issues.

They came but didn't have the tools they needed so they returned a week later. He told me that I was done getting credits and that your services have to be out for 4 hours or more to get credits. A few months later I received a high bill because he had reversed between $200-$500 in credits from my previous bills and he has been auditing my account every since then he reversed credits often. And he's rude as hell.

I sent a fcc complaint they all take up for each other that S what the reps at corporate told me. I told them they i don't want him calling me or talking to me period. He acts like he has a personal vendetta against me I don't know him.

Every time I call for a tech he will call and tell me that if they don't find anything wrong that S a $75 charge. I'm tired of being treated like a child . He puts notes on my account staying that I have to call him for extensions or credits. I  don t know if he's prejudice or not.

I refuse to deal with me and I don't want him calling me period he's a bully. I've never heard of reversed credits until he started this. I wish I could have another cable company but my building doesn't allow it. I'm tired of him picking with me. I've never had a corporate manager from anywhere do anything like this to me before.

If I hadn't came across this website i wouldn't have known that there were others getting this same treatment from him or a member of his team. Thanks to him reversing credits every month I'm always behind or past due. Comcast let's him d o what he wants to people and it's not fair.

I just want him to leave me alone I'll talk to Comcast if the rep is nice but not him they can email me. He wouldn't even give me a payment plan had to pay total $505 instead of $240 because he said so. No one has anything nice to say about him. I'm assuming he throws his weight around and bullies people it stops with me today.

This report was posted on Ripoff Report on 09/30/2019 10:11 PM and is a permanent record located here: https://www.ripoffreport.com/report/al-tenneson-comcast/philadelphia-pa-constant-1485754. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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