Report: #1505731

Complaint Review: Alienware by Dell - Texas

  • Submitted:
  • Updated:
  • Reported By: Steven — Newport TN United States
  • Author Confirmed What's this?
  • Why?
  • Alienware by Dell Texas United States

Alienware by Dell Sold defective laptop, failed warranty, resorting to extortion Texas

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Bought an alienware 15r4 only for it to fail catastrophically upon first start up. Requested a refund and sells like "well fix it, if not replace/or repair as is with your warranty and paid services" then failed miserably in that department, still have a defective product from the start yet now not only will dell not fix/repair/ refund; now they're asking for more money... after I'd requested my refund in a timely manner.

Dell on the other hand was neither timely nor competent yet want more money for more services that I I guarentee they are not providing. Frankly I declares this extortion. I want my refund Dell. And stop it with the undesirables already Dell, nobody likes them nor likes listening to them ask about our cars extended warranty, I just want my refund Dell

This report was posted on Ripoff Report on 03/05/2021 06:33 AM and is a permanent record located here: https://www.ripoffreport.com/report/alienware-dell/texas-sold-defective-laptop-1505731. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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