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Report: #1523283

Complaint Review: amazingazx - Fairview Heights Illinois

  • Submitted:
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  • Reported By: Gary — Tucson Arizona United States
  • Author Not Confirmed What's this?
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  • amazingazx 10850 Lihcoln Trail Ste. 16 #26 Fairview Heights, Illinois United States

amazingazx They sent me a FAKE Moonswatch, said they would refund my money and never did anything further. Fairview Heights Illinois

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I ordered an Omega/Swatch Moonswatch from their website amazingazx.com for $230.  They sent me a fake.  The outer package has a misprint know to be on fakes, the second hand is a sweep hand, the original Moonswatch is stepped for each second, the winder logo O/X is very faint.  All known to be  signs on fakes.

I contacted them and told them (within their 30 day period) that I wanted a refund.  They finally agreed and then...nothing.  Here is the email trail.  At this point I will just keep the watch and chalk it up experience, but please, everyone else, buyer beware.  They sell fakes without saying they are fake (they have Rolex copies for $219 which are clearly fake at that price.  The retail Moonswatch price is $230, same as they were charging so not clearly fake). Even if I should have known it was a fake, I asked for a refund within their stated 30 day policy.  They do not follow their 30 day return policy.  I should have filed with PayPal but waited based on the company saying they would issue a refund.  Live and learn.

rom: Li Yang <outletsserviceee@hotmail.com>
Sent: Saturday, November 5, 2022 5:14 PM
To: Gary
Subject: Re: I want to return the watch I bought from you  

Hasn't the back office given you a refund yet? I will communicate with  again and refund you as soon as possible.From: L Lee <OutletsServiceee@hotmail.com>

rom Gary Date 11/06/2022 05:00 To L Lee<outletsserviceee@hotmail.com> Subject Re: I want to return the watch I bought from you It has now been over a week since you asked me to wait for a few days. What is the status?

Next week I will file with Paypal to return my money.

Sent: Thursday, October 27, 2022 2:12 AM
To: Gary
Subject: å›žå¤: I want to return the watch I bought from you  

We will handle the refund for you. Now we need to go through the process, and you need to wait patiently for a few days.  

发件人: Gary
发送时间: 2022å¹´10月27æ—¥ 2:45
收件人: L Lee <OutletsServiceee@hotmail.com>
主题: Re: I want to return the watch I bought from you  

I would like a refund. The watch you sent me is not a real Omega/Swatch.  It is a fake and not worth $230. That is why I want a refund. Gary    

From: L Lee <OutletsServiceee@hotmail.com>
Sent: Monday, October 24, 2022 6:01 PM
To: Gary
Subject: å›žå¤: I want to return the watch I bought from you  

May I ask why you want a refund?  

发件人: Gary
发送时间: 2022å¹´10月25æ—¥ 4:19
收件人: outletsserviceee@hotmail.com <outletsserviceee@hotmail.com>
主题: I want to return the watch I bought from you   I want to return the Omega Moonswatch I purchased from your site.  You have a 30 day return policy. Let me know what I need to do to return this watch.  order #12030 Gary  

This report was posted on Ripoff Report on 12/15/2022 02:03 PM and is a permanent record located here: https://www.ripoffreport.com/report/amazingazx/fairview-heights-il-sent-fake-1523283. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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