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Report: #1495877

Complaint Review: American Leak Detection, Spring, TX - Spring Texas

  • Submitted:
  • Updated:
  • Reported By: Max B — Houston TX United States
  • American Leak Detection, Spring, TX 17903 West Strack Dr. Spring, Texas United States

American Leak Detection, Spring, TX Wrong finding, incompetence Spring Texas

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In April I called American Leak Detection because water was running down a wall in my garage. The ALD "tech" inspected and produced a written report concluding that the problem was a leak in the garage ceiling and the water was rain water.

I called a plumber the next day to fix the problem. After he tore down the wall he showed me the leak. It was a hot water pipe inside the wall. The water on the floor was warm. I called the ALD "tech" and invited him to come by and see for himself. He commented "we all make mistakes" and promised to have my credit card charge of $275 canceled.

I sent an email to ALD, stating above facts. They never responded and didn't reverse their charge.

ALD's so-called "techs" cannot even distinguish between rain water leak and hot water pipe leak. Draw your own conclusion.

This report was posted on Ripoff Report on 06/02/2020 06:58 AM and is a permanent record located here: https://www.ripoffreport.com/report/american-leak-detection-tx/texas-wrong-finding-1495877. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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