AmSher Collection Services, Innc. Doug Groebe,Collections Manager Brianna, Representative They were very unprofessional and spoke to me a rude manner. I asked for validation of the debt and they went and drafted my checking account without my authorization. Birmingham Alabama

 I received a letter from this company stating that I owed their creditor an amount that did not match my records.  The creditors name is T-Moblie.  They tried to get me to settle the account form a small savings.  I agreed at first but had asked if I could work out a payment plan. 

They would not accept my payment plan, their words actually were "this is not an honorable amount"., very unprofessional company.  They spoke to me in such a rude manner.  First it was the representative who was rude, so I had asked for the manager, who was Doug Groebe, a collections manager, When I tried to get his information, he flat out refused to give me his extenstion. 

I thought this was very odd and a red flag.  I never encounter speaking with a company who refused to give u their information as who u are talking to and how to contact them in the future if u have questions as the consumer.

I then proceeded to ask for validation of the debt., because the amount they were asking was incorrect.

Then they said that would take 60 days.  I said okay.  After that phone call., they drafted my checking account for $107.61 without my authorization.  This company is a total ripoff.  They will not validate the debt but still trying to get funds.  I had given them my information on a previous call hoping they would work something out with me.  That was a mistake.  They are not  interested in anything the consumer has to offer or say.

This company should be out of business.   I will not work with them ever again.  They need to be reported and suspended accordingly.  It is against the law to take peoples money without their consent.

Lastly, I did contact T-mobile and explained my fustration.  They instructed me to validate the debt and they could not help me.  Fustrating all the way around.