Apex Battery, Apex Super Stores, Batts Discount Battery Superstore Apex Battery, Batts Discount Battery Superstore, Sent damaged battery. Won't issue a refund! Las Vegas Nevada

We are an actuall retail motorcycle shop in Blairsville Ga, and on Jan 6th. we purchased a motorcycle battery from Apex Battery "located in Nevade", also know as Apex Super stores and Batts Discount Battery Store for a local customer. It arrived about a week later with the "positive-side" terminal damaged and could not be used or sold to our customer. We contacted Apex Customer Service only to find that they actually do not sell the batteries from their location but rather have another company called "MK  Battery Co." located in California actually send out whatever batteries they sell.

Wish they let us know about that before hand becasue if something goes wrong it's very hard to get a positive resolution to the problem when each of the two companies are blaming each other. Needless to say, Apex Battery won't give us a refund until MK Battery in California let them know they recieved the bad battery. Well MK Battery in California won't issue a return authoriztion number to us. It's been over a month and Apex Battery also known as Apex Superstores in Nevada still has not issued a refund and now stop returning my emails.