The Appliance Repair Guys Jared Gallagher Ripped off for refund Naugatuck, Connecticut

I hired a Jared Gallagher from The Appliance Repair Guys of CT to fix my fridge because the freezer was not freezing. He said he was, "99% sure it is the starter and that if it doesn't fix it, he will refund me parts and labor", which equates to $300.

He put the starter in, he invoiced me for $467.22, which included a $169 service fee. I paid a flat $500 because I was being nice. After a few days, the freezer started to break again. I called him and he said he was sorry and that he would have his secretary send me the $300 on 4/29/2024.

Long story short, I never heard from him again. I have called both phone numbers, sent a few texts, and an email telling him that I'd pursue legal action and I have not received any response. I have already contacted my lawyer.

I want my full $500 refund and based on this man's complaints from other customers being scammed out of money, his business needs to be shut down.