Complaint Review: Appliance Warehouse -
Appliance Warehouse CSC Service Works Brought Damaged Nonworking Appliances
This is an appliance rental company. They make you pay up front then wait a week to receive the appliances. The employee called at 730 am (supposed to be after 9 am) and said they were showing up in 30 min. I couldn't shower or hardly do anything. I am disabled and in a lot of pain early in the morning. They came in and quickly set up the equipment and took off. Later when I tried to use the washer, the drum was clearly broken and shook the whole condo.
The dryer also was barely hot. I called same day but was told I had to wait 5 days for someone to come back. On the day the guy showed I was sick and couldn't answer the call. I rescheduled for the next day. The guy was supposed to be here 440-640 pm. At 1204 pm a call came from my gate but hung up after 2 rings. I called the company right away to see if that was them coming here 4 hrs 40 min early and tell them the call hung up after 2 rings.
I was told No-still coming. Well as of 741 pm they never did. They in the end said, oh yes that was them at 1204 pm and made it my fault. So I paid $77 up front in August and as of 9/11 haven't been able to use the washer or dryer. To make it worse-their employee hung up in my ear mid sentence after telling me NOBODY IS COMING FOR THE 2ND WEEKEND.
This report was posted on Ripoff Report on 09/11/2020 04:34 PM and is a permanent record located here: https://www.ripoffreport.com/report/appliance-warehouse/csc-service-works-brought-s-1499755. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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