Report: #1511281

Complaint Review: Aquality Plumbing and Heating - Willow Grove PA

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  • Reported By: Eileen — Philadelphia PA United States
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  • Aquality Plumbing and Heating 187 Campmeeting Road Willow Grove, PA United States

Aquality Plumbing and Heating Barry Paripsky Failure to Correctly Repair Plumbing and Compensate for Damages Willow Grove PA

*Consumer Suggestion: Seriously?

*Author of original report: Your opinion is noted, however....

*Consumer Suggestion: Seriously?

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I hired Barry Paripsky (Aquality Plumbing and Heating) to complete repairs in my home after a significant leak and reattach the bathroom sink in April of 2021. Barry charged me 3000.00 and completed the repairs, but never tested his repairs. The water was off until July of 2021 after Barry reattached the sink.  When I turned the water on, water came gushing through the ceiling and walls. 

After the second leak (and after drywall repairs had already been made to my house) Barry refused to make repairs or compensate for damages. in the case of Barry's work in my home, I had to hire a second plumber.  The second plumber  there was a sizable hole that was packed with putty adjacent to the main stack and in an area where Barry had completed work. The hole was significant and could have easily been seen by the naked eye. Even if it had been missed, had water been run through the pipes to test the repairs that he made, he would have immediately noticed the leak at which time we would have discussed further repairs.

However, he did not run the water through to test your work, even after I asked him to do so. Instead, the leak was discovered when I used the sink that he had reattached for me, to which he said: “You ran the water in the sink for too long.”  Any amount of time would have had the same result.

The leak caused further damage to my ceiling and drywalls which had just been repaired, along with significant damage to my couch and floors through your negligence.

I am seeking monetary compensation for the damage done to my property caused by his negligence, including but not limited to plumbing repairs, reimbursement for the reinstallation of the sink and vanity that he was already paid for, replacement of bathroom flooring, dry wall, and ceiling that were damaged again, repair to downstairs flooring, and replacement of my couch. Receipts/estimates will be made available upon request. 

This report was posted on Ripoff Report on 08/24/2021 01:38 PM and is a permanent record located here: https://www.ripoffreport.com/report/aquality-plumbing-heating/willow-grove-pa-barry-failure-1511281. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#3 Consumer Suggestion


AUTHOR: Flint - (Afghanistan)

POSTED: Monday, September 20, 2021

You need to read contracts before you sign them.  Just because it's on an iPad or you didn't have a chance to read it doesn't make it any less binding.  Ask them for a printed copy, or have them send it to your email.  Never sign anything you haven't had time to read and understand.

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#2 Author of original report

Your opinion is noted, however....

AUTHOR: Eileen - (United States)

POSTED: Wednesday, August 25, 2021

In April of 2021, there was a leak emanating from my bathroom into my living room. Aquality Plumbing came to the house, and determined that the leak was from the trap under my sink in the bathroom. He fixed that leak but did not reattach the sink at that time because the flooring needed to be replaced. The water remained off until he reattached the sink in July of 2021 (so your theory that I was running water through the pipes for months is inaccurate).

Also, your professional opinion of the age of my pipes is inaccurate as the houses were not built 90 years ago, but closer to 65. While I was waiting for people to come replace the bathroom floors, I had the drywall and ceiling replaced (which had been ripped open to fix the leak.) Aquality plumbing had done work on the main stack adjacent to where that hole was located. The hole was filled with putty, according to the second plumber, who also stated there was no way that the first plumber did not see that hole - he just did not address it. 

Had he run the water after he fixed what he thought was the leak, he would have noticed that there was a bigger problem, he did not. The night after he reattached the sink and turned the water back on, I went upstairs to do my nightly routine, water came gushing through the ceiling and walls that I had just had repaired, ruining not only my new ceiling and walls but also my couch. I paid 3000.00 for a repair that was not complete and his negligence caused additional damage.

I have paid for a second plumber to come out and make the repairs and that pipe has been replaced. The second plumber took those pictures and was in shock at the lack of responsibility from Aquality Plumbing. Again, your opinion is appreciated, just not valid. 

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#1 Consumer Suggestion


AUTHOR: Flint - (Afghanistan)

POSTED: Tuesday, August 24, 2021

That looks like a pipe that's about 90 years old.  It obviously wasn't installed by the plumber you hired.  I am not sure why you think he'd be responsible for something he had nothing to do with.  That said, you should have replaced all the piping once a leak developed, and I'm sure the plumber would have suggested that instead of the patchwork approach you seem to have adopted. 

If a pipe fails due to old age, the rest of the plumbing isn't far behind, so it's not much of a surprise that you had another leak.  In fact, you will have more leaks shortly unless all the old rusty pipework is replaced.  Leak testing drain pipes is not a standard practice and normally isn't necessary.  If the pipes are installed professionally, they will not leak.  And it's not the plumber's job to inspect your existing plumbing in great detail, unless that's the service you specifically requested and paid for.

Also, the amount of damage you are showing requires leaking tens of gallons of water.  This isn't something you noticed after using the sink once.  It looks like you were using this sink for months before you noticed the leak.

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