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Report: #1523384

Complaint Review: Arizona Storage Inns - Phoenix Arizona

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  • Reported By: Benjamin — Phoenix Arizona United States
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  • Arizona Storage Inns 3201 W Thomas Rd Phoenix , Arizona United States

Arizona Storage Inns Not a customer and took my belongings Phoenix Arizona

*Consumer Comment: Wrong person

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I'm currently a veteran and homeless here on the streets in Arizona and due to the fact I had to possibly go to a shelter or a crisis center I asked a friend of mine who's also another veteran if I could put my stuff in her storage unit which she obliged. When we went there to get some stuff out of my storage unit she could not get in because she was locked out. Turns out due to her being behind on her payment they would not allow her access to the storage unit. But to my surprise when I asked them about access to the storage unit to retrieve my possessions they said they would not allow that to happen. Everything that I own the last of what I own that hasn't been taken away from me is in that storage unit including personal documents social security numbers banking statements etc and belongings that are very personal and intimate to me. However the law here I guess or state law city law or personal business law that they can actually keep the belongings of somebody that was not a customer. I am beyond outrageously livid about this situation. And I really want to seek compensation for the emotional and psychological stress this is caused it's bad enough and hard enough being on the streets but to have the last of my belongings taken away stuff that's irreplaceable is not only wrong but is unjust. It should be illegal it should be theft. I wrote the manager an email last night he's playing the situation very quarterly and ask him if you'd please allow relief to allow me to get my possessions and he refused to this should not be legal I understand if you are a paying customer even then I don't think it should be legal but I understand but being a non-customer just somebody who put his stuff in there for a few days and came to get it and to have it taken away from me and it's legal is not right. My advice is avoid storage units at all costs I've lost everything that I had in Alaska to storage unit I lost everything that I had in Florida to a storage unit and I fought tooth and nail my family has kept on insisting I should get a storage unit temporarily not only are they a rip off because of the price is outrageous but some of them like this place is run down has mice droppings rat droppings is not climate controlled and your stuff is exposed to the inclement weather patterns as such as the building floods and your stuff can get destroyed yeah I believe they charge $80 a month plus tax for this rundown box to put your stuff in.

This report was posted on Ripoff Report on 12/20/2022 03:21 PM and is a permanent record located here: https://www.ripoffreport.com/report/arizona-storage-inns/phoenix-az-customer-took-1523384. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Wrong person

AUTHOR: Robert - (United States)

POSTED: Tuesday, December 27, 2022

Sorry for your situation, but the person you need to be upset at is your "friend."

Do you really think that "Oh, it isn't my locker, but I am just storing stuff in it" is really believeable? If that worked, why would anyone ever pay a storage bill, They would just have to get a "friend" to sign up for one and then just "borrow" it.

It doesn't matter who the posessions belong to, once you put them in the Storage Unit the Storage Company has a right to hold ANY posessions in the unit upon default. As far as I know, this is the law in EVERY state in the country.

Your friend should have had the courtesy to inform you that she was not current. You want to sue someone. Sure, sue your friend. Any suit against the storage unit would be tossed out. Of course, since your friend couldn't even pay their storage bill, I wouldn't expect any money from them.

It would either be up to you or your friend to make some sort of arrangement to get access to the unit. Of course, that would likely be paying most, if not all of the delinquent balance. If the unit ends up going to auction, you need to hope that the person who buys it will spend the time to try and track you down to return your personal papers, even though there is no legal requirement that they do that.

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