Report: #1494435

Complaint Review: ArtNaturals - Gardena California

  • Submitted:
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  • Reported By: CaliCarolina — California United States
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  • ArtNaturals 16325 S AVALON BLVD Gardena, California United States

ArtNaturals Virgin Scent INC of Gardena CA Took my money, gave tracking # then never sent product Gardena California

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I ordered 1 bottle shampoo and 1 bottle conditioner - On march 25th through walmart.com. I had to contact the company through the third party seller - just to get my purchase shipped out, or so I thought. ArtNaturals (Virgin Scent INC out of Gardena CA) provided me with a DHL tracking number - to a package that does not exist.

I have tried numerous times to contact them through the third party retailer, email, phone and Facebook. I am either met with silence or chat-bot replies. They have done this same thing to hundreds of people so far. They are blaming the covid crisis but many people never receive anything they ordered and no one has received a refund of the money they've paid either.

This report was posted on Ripoff Report on 04/25/2020 12:12 AM and is a permanent record located here: https://www.ripoffreport.com/report/artnaturals/gardena-california-virgin-ca-1494435. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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