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Report: #1525736

Complaint Review: Ashley Industries - Algonquin Illinois

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  • Reported By: Debbie — Algonquin Illinois United States
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  • Ashley Industries 1500 S Randall Rd Algonquin, Illinois United States

Ashley Industries Dufresne Spencer Group Ashley HomeStore Ashley Furniture Sold us a dining table infested with bugs Algonquin Illinois

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Save yourself! Learn from our mistake. Don’t buy Ashley Furniture. Dufresne Spencer Group dba Ashley HomeStore breached my daughter and partners Contract. Their dining table set came infested with Powderpost Beetles. These bugs are in the wood prior to manufacturing and burrow tunnels, turning your wood furniture to dust from the inside out. They are not the first victims. Many consumers are experiencing the same issues. They did not send them what was ordered. Ashley HomeStore has admitted to the problem, but giving them the run around for a full refund. They don’t care, they know this is a problem with their Manufacturing. The Beetle started to emerge only a few months after owning the furniture. They called a Pest Control Professional immediately. In addition, to help protect their home, they were advised to remove the dining table set from the inside of the home and place it into the garage, sealed in plastic and monitor daily for additional Beetles emerging from the wood. Pest Control did a full and Complete Pest Inspection, looking specifically for any other signs of these Beetles in their home. In addition, they examined the bugs and photos which were taken. After their detailed examination of all forensic evidence by the Licensed Pest Control Company, they were identified as a Powderpost Beetle. Powderpost Beetles have a very unique life cycle.They are prevalent and appear in manufactured furniture, including that of Ashley Furniture. This isn’t the first time this has happened to Ashley Furniture. The adult basically lays an egg to a tree. The larva bores into the tree, grows and transforms as the Beetle we see emerge. It bores its way to the surface to start its adult life and begin the cycle again. It happens and as a manufacturer of wood products Ashley Furniture is already aware of these pests, along with other pests that infest wood. Generally you can own the furniture for months to years and never know they are inside, until it’s too late. Then if they get in your home, they will infest and damage your home. "7 On Your Side,” and other news media have reported this problem. Ashley has been fully aware of this issue for years and try to deny that they are responsible. Protect your home and your furniture investments. Don’t Buy Ashley Furniture! Look up Ashley/Dufresne Spencer Group on the BBB and see the poor quality furniture AF produces.

This report was posted on Ripoff Report on 04/14/2023 06:46 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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