Complaint Review: Ask Tech - Bala Cynwyd PA
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- Author Not Confirmed
- Ask Tech 7 Bala Avenue, Suite 201 Bala Cynwyd, PA United States
- Phone: 610.617.0300
- Web: asktech.com
- Category: Consultants, Computer Help Desk, Computer Tech Support, Computer Technical Support
Ask Tech - The hoops I was forced to jump through in hopes of a cancelation & refund were laughed at. Bala Cynwyd PA
*General Comment: Um
Show customers why they should trust your business over your competitors...
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AskTech.support & JustAnswer are have a cleverly designed on line deceptive invitation of tech support and/or legal advice will offering answers & advice to questions for a low price ($5.00 formerly $1.00) with a easily missed disclaimer of an inflatted charge as soon as you ask ANY question post credit/debit card information entered.
Fallen for this before!!!!!!
You think you're getting a question answered for $1-$5.00 only to be charged a cool $55.00 monthly, indefinately whether they've helped with your issue or not!!!! Until you cancel!!!
I know I'm not the only one who's fallen for this bate & switch because there was a long list of complaints when I started navigating the search engines of how to get a Real Human speaking horrible engish reviewing my cancelation as soon as I knew it was another division of JustAnswer I had been taken by Twice before sometime last year.
AUGH!!!!
Now I'll have to dispute it with my bank. But at least I Will get my $55.00 refunded!!!
This report was posted on Ripoff Report on 03/19/2025 11:25 AM and is a permanent record located here: https://www.ripoffreport.com/report/asktechsupport/bala-cynwyd-pa-justanswer-llc-1536504. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 General Comment
Um
AUTHOR: Flint - (United States)
SUBMITTED: Saturday, March 22, 2025
If you click on the "Pricing" tab it makes the pricing pretty clear, with "$55/month" in about 40-point font. If you sign up for something without bothering to do even a modicum of research, you are your own worst enemy.
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