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Report: #1515679

Complaint Review: Atek Computer Repair - San Antonio, Texas

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  • Reported By: Kimberly D — San Antonio Texas United States
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  • Atek Computer Repair 18911 Hardy Oak Blvd #110 San Antonio, , Texas United States


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This guy Walter Kobylak was supposed to fix a BIOS issue on my daughter's computer so she could upgrade to Windows 11, that's all. He ended up destroying her very expensive graphics card, AND her motherboard. And then charged me $75 to do so! I have proof it was working when I gave it to him because he texted my daughter once he got it running that "her" photo on the desktop was cute (CREEPY!) And the hard drive has never been removed from the tower or disconnected from the motherboard because it's still ziptied in with all original cables still connected.

This guy tells one lie after another and has NO CLUE what he is doing. He also likes to overinflate his importance in the community. He also kept insisting the graphics card AND motherboard was broken when it was given to him, it wasn't! If it had been he couldn't have gotten the desktop to open up while it was all still connected to the motherboard and seen her desktop image to even comment that it was "cute" (again CREEPY!)

He had NO business even going into the operating system, he just needed to do the BIOS but he asked my daughter for her password and she didn't realize what he was doing with it. He was getting into things he had NO business getting in to and wasn't asked to do. And in doing so, he destroyed her motherboard and graphics card.

He insisted on telling my daughter she was foolish for paying so much for a computer, and that she was the one that damaged it, even though he proved it was actually functioning by his creepy comments about the desktop wallpaper. She did NOTHING to damage the computer. She opened it up to remove the graphics card and put in another one so she could see on the monitors to revert the BIOS, and she saw the clip for the current card wasn't giving way, so she immediately stopped and put the cover back on and called this clown.

What a HUGE mistake! He even made us pay him $75 just to get back the once functioning computer that he destroyed! AVOID THIS BUSINESS AT ALL COSTS unless you want to have your computer destroyed and have him charge YOU to do it. Why is he hitting on young girls and then insulting them via text message for not knowing how to fix a computer? Is that not HIS business?

Trust me, this guy is NOT someone you want anywhere near your computer because God only knows what he will do and what condition you'll get it back in. Oh, and he told her he could fix it same day, and kept it three days instead, and then tried to justify charging us $75 because he had it 3 days. Like that was OUR fault he kept it! Why would he need it 3 days if it was fried when he got it? He wasn't hired to replace ANYTHING so obviously it was working or he couldn't have done anything after the 1st time he switched it on!

I don't trust liars, and he lied to me repeatedly! Save yourself the heartache and find someone who actually knows what they are doing that is honest because this guy doesn't, and isn't! Horribly unprofessional and dishonest is no way to run a business!

This report was posted on Ripoff Report on 01/31/2022 02:54 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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