authorizedusers.com matt, Rod, Chris They were paid 1700.00 to perform credit repair and credit sweep on my clients CA

They promised my client a 2 week turn around and it's now been over 90 days and I cannot get a proper update. I get nasty email replies from Rod. 

When they wanted the business they were very responsive now they don't answer calls or emails.  I have contacted Citibank to recall the wire to get the monies back to the client as they do not do what they say they will, horrible customer service.

This is how they speak to their customers

From: CPN Tradelines - Mike R <tradelines@authorizedusers.com>
Sent: Thursday, May 20, 2021 11:55 AM
To:; CPN Tradelines - Rod <rod@authorizedusers.com>; CPN Tradelines - Chris <chris@authorizedusers.com>
Cc: Authorized User Tradelines <john@authorizedusers.com>
Subject: Re: [External] ] Sweep - 

It aint Magic as*hole!! Be patient

On 5/20/21, 7:14 AM, " wrote

This is unacceptable, on April 19, 2021, you told me to tell the client that all was progressing well and that you needed another week or 2, here it is 4 weeks later and little to no changes have been made.

I'm still waiting to hear about the wife as well as I sent in both accounts together and yet still nothing.

This was your promise below:

Here is info on our Credit Repair Sweeps

We better your credit file by attacking all negative or derogatory items which include: