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Report: #1499173

Complaint Review: AutoNation Ford Margate - Margate FL

  • Submitted:
  • Updated:
  • Reported By: TwoTires — Marana AZ United States
  • AutoNation Ford Margate 5401 W. Copans Rd. Margate, FL United States

AutoNation Ford Margate Sold and shipped me a car that didn't run and had $4000. in damages and defects Margate FL

*Consumer Suggestion: Reading comprehension

*Author of original report: My Bad ...But!

*Consumer Comment: You can't be this dumb

*Consumer Comment: ???

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In late June 2020 I saw a 2003 Ford Thunderbird with 8,400 miles listed on Auto Trader.Com. I contacted the selling dealer, AutoNation Ford Margate, FL. They said the car was just traded and it needed their though 178 point inspection before being sold. About 5 days later they called and I had a lawyer visit the dealership to look over the car. He didn't drive it. He advised there was no visable damage and it appeared in good condition. I therefore purchased the car and the dealer arranged shipping to Tucson, AZ.

Before doing so, I had several conversations with the sales person who upon two occcaasions claimed that the car was in perfect running condition. About  a week  later it was delivered. Upon unloading it from the transporter the driver noted that the AC was NOT working. I specifically asked the sales pertson about that and was told it was operating perfectly. Within 5 min. the "Check engine lights" came on and the "loose gas cap light". It began to run rough. I contacted my local Tucson Ford dealer and arranged a service visit, Couple of days later they called and said the AC modual was defective requiring $280 to repair and that the tie rod was badly bend.

They sent photoes and noted that the bolts used to tighten the suspension were left un-secure. That was very usual. The tie rod was replaced and steering aligned, Cost $519.00. On the way home from the dealer the "Check engine and gas cap lights" came on again along with a miss firing engine. Arranged another dealer visit and on the way to the dealer, it broke down and had to be towed, $170.



At the dealer they discovered a bad fuel pump, a 17 year old fuel filter, and a cracked fuel tank resulting in $1849.00 in repairs. And this didn't even consider that the coolent and brake fluid were old and in need of a change along with the drive belt. 

Contacted the dealer who claimed that used cars are sold "As Is" and it said so on the window. Well, I live 3000 miles away and can't see the window. The was no window sticker when the car was delivered. I was provided no documentation that there was anything wrong with the car, no disclaimer, and I specifically asked on two occasions if there were any issues that needed attention and asked specically about the AC.

Margate Ford refused to assist in any way. I filled a BBB report and they refused to cooperate and it went unresolved. Then I discovered lots of consumer complaints about the dealership and a Facebood page called "Ford Margate Sucks". I have filed an attorney gen. fraud report in AZ and written to Ford CEO, Mr. Farley. No work on that that. 





So.... I am a 74 year old man who spent $20,000. on this car and $4000. to get it to run. AutoNation on their Corp. page listed a used car policy that stated that "You can buy a used car in condidence from AutoNation because of our 178 point inspection poicy". Simply NOT TRUE!!! I hadn't driven this car 15 miles before it had to be towed. What kind of inspection did they do when they failed in so many ways; 1) A non-working AC  2) Damaged steering components and steer alignment system left un-secured 3) Bad fuel pump  4) A leaking/cracked fuel tank  5) Major areas of concern not serviced  5) Warning lights displaying warnings on the dash?

I've owned over 80 vehicles and this is the worst dealership I've ever had the sorry experience to work with. The tech at the servicing dealer in Tucson said they merely reset the computer before shipping it and hoped tha the warning lights would show up for a while.

 

 

This report was posted on Ripoff Report on 08/26/2020 11:03 AM and is a permanent record located here: https://www.ripoffreport.com/report/autonation-ford-margate/fl-sold-shipped-car-didnt-run-1499173. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
3Consumer
0Employee/Owner

#4 Consumer Suggestion

Reading comprehension

AUTHOR: Flint - (Afghanistan)

POSTED: Saturday, August 29, 2020

Sounds like reading comprehension is not your strong suit.  "At the sole option of Samsung" means just what it says -- Samsung gets to decide whether they want to repair, replace, or refund.  I can't think of any manufacturer that would provide a refund just because you asked for one.  You not liking the product or the brand is not a valid warranty claim.

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#3 Author of original report

My Bad ...But!

AUTHOR: Harry - (United States)

POSTED: Thursday, August 27, 2020

Well... Guess I got lazy or over confident. I have never had any issue buying cars, motorcycles, boats etc. Therefore, I made the mistake of trusting this dealer.

The purpose of writing this is to warn others who might deal with Margate and not to get my teeth kicked in. Obviously you can't believe what they tell you, and you can't trust they're "No Worry" used car guarentee. I paid for my mistake, and hopely others will read this and do more research than I did on this dealership. My after the fact research clearly had lots of red flags and I would not have purchased from them.

My mistake is NOT on trial here, but regardless of that, the motto stands clear, "Just because you can, doesn't mean you should". Margate didn't have to ship me a clearly defective, poor prepared vehicle. And, they could have appologized and made some effort to correct the situation. But, they said, "Go to hell".

I've owned businesses and large ones,   and never shafted a single customer and made plenty of honestly earned money without mistreating people. Perhaps I grew up in a different time when you could take a person's word as it was their bond and honor at stake. Appearentely and obviously that's not true anymore. Sad!

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#2 Consumer Comment

You can't be this dumb

AUTHOR: Robert - (United States)

POSTED: Thursday, August 27, 2020

You say you are 74 and have owened over 80 cars, if that is the case you can't be this dumb. Since when has it ever been a good idea to buy a car without even test driving it, or in ideal situations to be inspected by a mechanic?

You say you spent over $20,000 on this car. But you wouldn't spend a couple hundred to have it inspected by an actual mechanic, or at least someone to take a good test drive in it. What expertese did this attorney have in vehicle inspections that they could claim the car was in good shape by just looking at it? You say that it took only 15 minutes of driving before it had to be towed. So even if the attorney did a test drive this issue would have been discovered.

If they did rip you off..YOU let them do it.  You are the one who had an attorney "look" at the exterior of the car instead of a mechanic to actually inspect the car.    

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#1 Consumer Comment

???

AUTHOR: RICK - (United States)

POSTED: Wednesday, August 26, 2020

First off, why would you send a lawyer to check the car?  It seems a MECHANIC would have been a better choice. At 74 years old, you should know that a used car dealer will tell you anything to sell a car, especially if you are 3000 miles away.  Buying a car on line and not getting it THOROUGHLY checked out (there are services that will do this) is not very smart.  this one is all on you, my friend.

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