Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1514256

Complaint Review: AV Solutions Group - Las Vegas Nv

  • Submitted:
  • Updated:
  • Reported By: Ruth — Las Vegas Nv United States
  • Author Confirmed What's this?
  • Why?
  • AV Solutions Group 2130 park Centre Dr. Suite 140 Las Vegas , Nv United States

AV Solutions Group Av Luxury Group Moe Rosenmeier Mr. Acoustics Inc Sold me a defective product and will not exchange or refund Las Vegas Nv

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

At first glance this is a very high end audio/video retail store.  The owner , Moe Rosenmeier , is the type of person who has levels of " niceness " according to how much money you have .  I said I needed a receiver that was under 1000 dollars . He said he had one in the back stock area as he only has the 10k receivers out on shelves . He said that the box was sealed and he would not open it .  It was a Yamaha RX A2 and as I was familiar with that one ( from reviews ) I paid for it . 

When I got home I called my audio /video installer who I always use for all my electronic needs .  He connected it and the volume did not work . I called Moe and he said I must have broken it .  I said that I have nit touched it and a professional installer hooked it up . This is what he does all day long .  He refused to let me come and exchange it and had his tech call me .  The tech said he doesn't know what the reason is but to do a hard reset . I asked how he he said " look it up on google ."   

I called the owner again as I could not find anything on google and he said that if he felt like it and had the time , he'd try to find how how to do a reset .  

Over the next few days I begged him to let me come and exchange it , or even have his tech come and pick it up and repair it . He would no longer respond . He said he will NOT exchange it or refund my money . That was the last he said .  I cannot believe how unprofessional and crooked he is . The store is a ripoff . Please go elsewhere . Citibank is currently investigating him 

This report was posted on Ripoff Report on 12/07/2021 03:13 PM and is a permanent record located here: https://www.ripoffreport.com/report/av-solutions-group/las-vegas-nv-luxury-moe-mr-1514256. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now