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Report: #1507204

Complaint Review: AwarmlightFamily -

  • Submitted:
  • Updated:
  • Reported By: Tom — Stafford United States
  • Author Confirmed What's this?
  • Why?
  • AwarmlightFamily United States

AwarmlightFamily On wish.com Circular Saw

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I placed my order in June of 2020 and received a notification that it would be delivered by 29 September 2020. I received an update in August when I requested it and was told it was still being processed.

The company that was to send the saw is: AwarmlightFamily, the link to the site is: https://www.wish.com/product/5ed4a3578ab47211db9070d3?share=web

The deadline of the 19th of September came and went and I did not get delivery. When I asked about it, I was told they would check on the order. I communicated via online chat.

the next opportunity to check on my order came in November of 2020 when I was told it was too late, by the policy of Wish.com, to request a refund. I also queried the online chat again in Jan 2021 to see if I could get resolution. Again, I was told no refund andor no return. I found the comment about no return funny since I never received the product. I filed for a dispute with the CC companybank and they said it had been too long since the transaction posted and the only recourse I had was to negotiate with Wish.com.

In April, I contacted Wish.com and they again told me no refund would be issued as it was outside their refund term. for the above reasons, I am posting my complaint here.

Suggested solution:

Refund, my charges of $86.57.

This report was posted on Ripoff Report on 04/19/2021 12:13 PM and is a permanent record located here: https://www.ripoffreport.com/report/awarmlightfamily/wishdotcom-circular-saw-1507204. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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